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    TRAINING PROGRAMME FOR ORGANISING AUTHORITIES
    14-16 NOVEMBER, NANTES, FRANCE

    Contracts for better Quality of Service


    PROGRAMME

    Tuesday 13 November 2007

    Arrival of participants in Nantes

    Evening         Welcome reception

    Wednesday 14 November 2007

    Course coordinator: Didier van de Velde

    9:00           Opening session

    9:00            Official opening by the local host
    9:05           Programme introduction and ice-breaking activity
                       What is UITP?
                        Sarah FOULON, Training Programme Manager, UITP

    10:15            Coffee break

    10:30      Session 1.  Regulatory and institutional framework.

     

    Theoretical introduction
    Overview of organizational forms in local public transport
    PT actors: types of authorities, their role and competences
    Allocation of decision-making in public transport between various actors: Strategic –Tactical – Operational levels
    Role of competition, concepts of competitive tendering in public transport
    Type of contracts, levels of risk and sharing of risks and responsibilities between operator and authority
    Regulated vs. deregulated market

    Didier van de Velde, inno-V, The Netherlands

    12:30            Lunch break

    14:00            Presentation of the various models of organization (incl. coffee break)

    Introduction: Different models of organisation:
    Didier van de Velde, inno-V, The Netherlands

      The public operator model in Germany (30 min)
    Ralf Resch, BVG – Berlin, Germany

    The Nordic Model of line contracts (30 min)
    Bernt Nielsen, Senior adviser of SLTF, the Swedish association of   organising authorities

    The French Model of network contracting and tendering (30 min)
    Michel Quidort, Veolia, FR

    The French model as implemented in Nantes (30 min)
    Eric Chevalier, Nantes Métropole, France

    The Dutch model of network contracting (30 min)
    Bas Bakker, Amsterdam
    City Region, NL

    The deregulated British model (30 min)
    Authority in the UK

    17:30            Discussion on the various models of organization

    18:30            End of the session

    19.30            Meeting point in the hotel lobby

    20.00               Dinner party

    Thursday 15 November 2007

    9:00             Workshop led by Didier van de velde
    (incl. coffee break)

    12:30            Lunch break

    14:00               Session 2.  The New Public Service Organisation (PSO) regulation

      What changes/consequences due to the new European legal framework
    Awarding procedure and selection : direct award or tendering, regulation and/or directives

    Thomas AVANZATA, DG TREN, EU

    15:30            Coffee break

    16:00              Session 3.  Quality Management

      Contracts and quality of service
    What quality indicators and what quality measurement systems ?
    Quality incentives in contracts

    Philippe LEFEVRE, Veolia, FR

    17:30                     End of the session

    Evening                   Free

    Friday 16 November 2007

    9:00               Workshop led by Didier van de Velde (incl. coffee break)

    11:30            Conclusions & Evaluation of the training
    12:00            Lunch and graduation ceremony
    13:30            Technical visit (optional)
    16:00            End of programme


    UITP reserves the right to make amendments to the programme or any related activity