Transport Lausanne, the local host for the 3rd Metro Conference, welcomes participants for a technical visit.  Before the visit begins, there will be an optional lunch (which is not included in the registration fee and is at delegate’s own expense).

• 12:00 - Participants registered for the technical visit, and who wish to part in lunch, have tables reserved for them at the following hotel:

          Mövenpick

            Avenue de Rhodanie 4

            1007 Lausanne

• 14:00 - Participants will be transported from this hotel to the local host’s headquarters.
• 14:30 – 15:30 - Three presentations by Marc Badoux, Directeur projet; Michel Buthion, Responsable système ferroviaire, and Philippe Leguay, Responsable mise en exploitation.
• 15:30 – 17:00 - Visits throughout various sections of Transport Lausanne’s infrastructure.
• 18:00 - 22:00 - Free access to the Olympic Museum    

           Olympic Museum

           1 Quai d'Ouchy,

           1001, Lausanne (Accessible by metro: "Ouchy" stop)

• 19:30 - 21:00 - Welcome reception (Olypic Museum)

Welcome addresses:

New technologies should make life easier, in other words they should be easy and intuitive to use for staff and customers. However, to achieve this many obstacles and difficulties have to be anticipated, overcome and corrected. This combined session will provide an insight into the ‘backstage’.

Chair: Hubert de BLAY, Representation & Compliance Director, Alstom Transport; Chairperson of UITP Industry Committee, Saint-Ouen (FR)

The challenge of implementing new technologies into an old system
Andrew BATA, Chief Strategic Improvements, Innovation and Best Practice, New York City Transit, New York (US)

Do new technologies really improve customer service?
Idelfonso de MATIAS, Director Gerente, Metro de Madrid, Madrid (ES)

Managing and mitigating the innovation risk: lessons from seven major projects,
Prof MERTENS, Universität Nürnberg-Erlangen, Nürnberg (DE)

Chair: Ulrich SIEG, Vorstand, Hamburger Hochbahn, Hamburg (DE)

The successful implementation of innovation depends a lot on the reaction of company staff. Attitudes to changes vary widely from enthusiasm to rejection. Risks are high if the new technologies are viewed as a threat to vested interests, routine and employment. Discover how HR management has to prepare for the changes.

Chair: Eric ASSELIN, HR Director, Keolis Group, Paris (FR)

Top management has to be certain that new technologies are not implemented for their own sake. New technologies should be instrumental in steering and structuring a company efficiently, and the related investments should be carefully considered and supported by a clear business case and cost-efficiency gains.

Because of their excellent quality of service, metro lines are overcrowded in most cities. Since the market share for public transport will grow further in the future, it is of paramount importance to increase line capacity. Different strategies are possible and can be combined: operation models, additional trains, control-command enhancements, full automation...

In a post-industrial society, customers not only take good and smooth transportation for granted, but they also expect more from metros. They want service and installations to be in line with their urban and trendy lifestyle; and they expect complete service delivery, including non-transportation functions, to be available during their trips.

The Metro Assembly shall be exceptionally open to non-UITP Assembly members for a high level presentation by UNIFE and UITP of the major outcomes of the European Project MODURBAN dealing mainly with the technical harmonization of metro subsystems. A more detailed (attendance free) technical presentation shall be organized in Metro Madrid on 16 December as the MODURBAN final conference, including on-site validation tests.

Chair: Albert BUSQUETS, Director General Servicios Corporativos, TMB Barcelona; Chairperson of UITP Metro Assembly, Barcelona (ES)

Shuttle service available: from Beaulieu to hotels at 19:00. Pick-up from hotels to "Porte des Iris" for official dinner from 19:20 (for conference participants only)

To register to the Assembly, please fill in the registration form available here

Shuttle service available: from hotels to "Porte des Iris" for official dinner from 19:00

Metro networks are the vital arteries of urban centres for business, living, education and entertainment. This has long been the case, but becomes increasingly true with the growing awareness for sustainable development. The share of urban rail in the total public transport supply is a factor of the attractiveness: public transport market share rises above 30% in cities where urban rail represents at least 70% of the supply.

Moderation: Armin MAYER, independent expert and journalist, EurActiv