Session 1: 09:00-10:30

Welcoming and opening of the workshop
Milan Murgas, Head of Banska Bystrica regional government

Achieving high performace bus operation in the Banska Bystrica area
Anton Mazan, Representative of SAD Zvolen

The national strategy for Regional Public Transport in the Slovak Republic
Ivan Kudela, Representative of Ministry for Transport

Introduction to UITP positions and activities in Regional Transport
Hans Rat, UITP Secretary General

Financing of regional transport in three country cases:
Switzerland: Andreas Flückiger, Aare Seeland Mobil
Italy: C. Poledrini, ARST, Cagliari
Hungary: Botond Aba, KTI, Budapest

Round table discussion: ‘Best services for the citizens at the lowest price for the authority - how to balance expectations of operators and authorities’

Moderator:
Roman Kovalčik, VUC Regional administration Banska Bystrica - Transport Department, Slovakia

Participants:
Andrej Malachovský, SAD Zvolen, SK
Jaromir Holec, KORDIS, Brno, CZ
Peter Harnoc, DP Usteckého Kraje, CZ

Moderator:
Marek Modransky, Assistant Manager, SAD Zvolen, Slovakia

How to measure client expectations/Key factors for passenger satisfaction
Guido Schoch, Switzerland

The service quality programme of a Public Transport Transport Company
Zdeněk Došek, Czech Republic

Methods to finance the purchase of new buses
Hans Rat, UITP Secretary General

How to make bus lines effective for authority and for passengers?
Milan Skyva, DIC, Bratislava, SK

How to assure attractive and economically viable public transport services in rural areas?
Stephan Rolfes, Osnabruck, Germany

Advantages of building a regional integrated public transport network consisting of several transport modes and operators
Prof. Jozef Gnap, Žilinská univerzita, Žilina, Slovakia

Discussion

Summary and closing of the seminar
Anton Mazan, SAD Zvolen, SK