Data and Business Intelligence Training Programme

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101-250 trainees:
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Continuous technical support 101-250:
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Continuous technical support 501-1000:
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LMS fee 101-250:
LMS fee 251-500:
LMS fee 501-1000:
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Set-up and system administration 101-250:
Set-up and system administration 251-500:
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  • Training
11/12/2017
Add to Calendar
13/12/2017
Kuala Lumpur
  • Malaysia

About: 

 

The use of data can really make a difference for transport professionals to improve their system’s service, performance and profitability. Yet it also consists of a challenge because of data’s complexity and abundance. This is why, decisions makers in public transport are embracing business intelligence to leverage their ability to make more informed decisions faster.

In partnership with Prasarana, UITP will provide a Training Programme on Data and Business Intelligence in Kuala Lumpur, Malaysia on 11-13 December 2017.

Registration is now open, click here to register!
Early bird rate valid till 10 November 2017

Objectives

This course aims at providing an insight into the main principles, processes and tools to inform policy- and decision-makers accurately and to transform data into results: identifying the broader strategic objectives and linking them to associated goals and success factors will eventually allow choosing the most accurate indicators and processing the right dashboards.

  • Learn about the main principles, processes and tools required to use data and build a sound business intelligence system & organization to improve public transport and sustainable urban mobility in cities
  • Understand the importance of having a good organization of data and learn from best practice on implementing a management information system
  • Learn from international best practices and exchange of knowledge on the optimal use of new technologies
  • Learn how to better exploit data analytics and find opportunities in your data, in particular big data analysis
  • Apply through workshops the process of getting the right data: from defining strategic goals to the appropriate selection and break down of indicators

Target Audience

  • Transport professionals who want to get more out of their available data whatever the field of specialization, from operations management, to public transport planning, marketing and strategic decision making
  • Professionals in IT and business analytics directly involved in the collection, processing and analysis of data
  • Professionals interested in obtaining a wider and more international perspective on the collection and use of data in public transport
  • Experienced professionals but also newcomers in the sector from local transport authorities, public transport operators or the supply industry
  • A good level of English is a compulsory requirement to attend the training

Methodology

  • Participate in interactive plenary sessions with presentations, case studies, workshops and open discussion
  • Challenge your thinking on the way to produce, use and organize your data 
  • Apply through workshops, on a concrete case, the principles and process learned to build a sound business intelligence environment for your company, city or network
  • Share your knowledge and experience with other participants in smaller groups

Workshops

Introducing hands-on methodologies, participants will define practical indicators that comply with their own specific goals and success factors. Our approach will help to improve decision-making. Participants will work on their own goals and indicators according to their interest and fields of specialization (e.g. operations efficiency, service quality, marketing etc.). Participants will also create an action plan to design and develop a management information system and to implement this in order to improve decision-making and their business.

 

Speakers: 

Luc van Wijngaarden, CEO, Zight, Netherlands

Luc studied Econometrics & Operational Research at the University of Amsterdam. He kicked-off his career as a management consultant, before he started working for Transdev-Connexxion in 2001, the largest bus and train operator in the Netherlands. He was involved in implementing the nationwide AFC-system and responsible for marketing, sales & pricing. In 2009, Luc was one of the founders of Zight. With Luc as its CEO, Zight supports the transit industry in benefitting from the value of available data. 

Kaan Yildizgoz, Training Director, UITP, Singapore

Kaan lectured in more than 25 different countries and organised training programmes in 40 countries with participants from 90 countries under UITP. He worked as Customer Loyalty & CRM Director of Turkish Airlines, Quality & Corporate Development Director and Advisor to General Manager in Metro Istanbul. Also he involved several consultancy projects with his consulting firms Urbanfra in Turkey and Mosaic International in Dubai. He worked for consultancy projects for organisations like B&H (Bosnia and Herzegovina) Airlines, Iraq Ministry of Transportation, IETT Istanbul, Istanbul Metropolitan Municipality, Kayseri Ulaşım etc. 

Alok Jain, Managing Director, Trans-Consult Asia, Hong Kong

Alok was a Civil Engineer with postgraduate in Transportation Engineering and an MBA. Spending over half of this time with MTR Corporation / KCR Corporation, he was also a nominated director of Octopus group of companies and the Deputy Operations Director of Kowloon Motor Bus Company (1933) Limited. With several publications to his credit including contribution to a book on best practices in railways operations and management, he is a regular speaker on multi-modal integration, metro operations, and public transport pricing. 

 

 

 

Programme: 

Training topics include:

  • Impact of data in public transport and making use of the right data
  • The use of new technologies to collect data and measure mobility
  • Use of data analytics: International best practice
  • Exploiting big data for better planning, operations and management in public transport
  • Organisation of data and building a data warehouse
  • Hands-on exercise:
    • How data-driven should your company be?
    • Identify strategic objectives and select your KPIs
    • Getting from data to results

Case Study Examples from:

  • MTR/Hong Kong (HK) for Business Intelligence in metro operations, marketing and maintenance
  • RTA/Dubai (UAE) - improving OTP & cost recovery
  • RET/Rotterdam (NL) - dashboarding for senior management
  • KMB/Hong Kong (HK) for better operations performance, safety, revenue management
  • Octopus/Hong Kong (HK) for revenue management and data analytics
  • Data analytics and predictive maintenance from German rail sector
  • Qbuzz/Trenitalia (NL) - maximizing profitability per route
  • CDTA/Albany (NY) - improving service delivery & passenger journey using Lean Six Sigma/ DMAIC

Technical visit: 13 December, 14:15-17:45. 
- Kelana Jaya Line Station and MRT Muzium Station
- MRT Depot Sungai Buloh
- MRT Operations Control Centre

*Programme topics and session subject to change

Registration: 

 

Participation Fees

Individual registration please register here
Discounts are available for groups of 4+ persons from the same organisation. For group registration, please contact: loris.chan@uitp.org – Tel: +852 29938721   

 

Until 10/11/2017

After 10/11/2017

Member

1130 €

1510 €

Member « developing nations »*

830 €

1100 €

Non-member

1530 €

2040 €

Non-member « developing nations »*

1030 €

1380 €

Group UITP Member (4 or +)

1060 €

Group UITP Member (4 or +) « developing nations »*

780 €

Group UITP non Member (4 or +)

1430 €

Group UITP non Member (4 or +) « developing nations »*

955 €

* Participants from developing nations benefit from a special discount. Check here the list of eligible countries.

Participation fees include:

  • Training instruction
  • Lunches and coffee breaks
  • All training documents: binder including all presentations and supporting documents; access to all training material via UITP's electronic library Mobi+ (after the training)

Groups generally consist of 25 participants and are limited to 30 in order to increase the learning experience and interaction during the programme. Places allocated on a first-come, first-served basis.

 

Practical information: 

Training Venue

Cosmo Hotel Kuala Lumpur
 www.cosmohotelkl.com

Special room rate will be offered to the registered trainee, please arrange your booking with any hotel directly.
Contact person: Mahathir Muhammad, Senior Sales Manager (mahathir.farook@cosmohotelkl.com)

 

 

 

Speakers: 

Luc van Wijngaarden, CEO, Zight, Netherlands

Luc studied Econometrics & Operational Research at the University of Amsterdam. He kicked-off his career as a management consultant, before he started working for Transdev-Connexxion in 2001, the largest bus and train operator in the Netherlands. He was involved in implementing the nationwide AFC-system and responsible for marketing, sales & pricing. In 2009, Luc was one of the founders of Zight. With Luc as its CEO, Zight supports the transit industry in benefitting from the value of available data. 

Kaan Yildizgoz, Training Director, UITP, Singapore

Kaan lectured in more than 25 different countries and organised training programmes in 40 countries with participants from 90 countries under UITP. He worked as Customer Loyalty & CRM Director of Turkish Airlines, Quality & Corporate Development Director and Advisor to General Manager in Metro Istanbul. Also he involved several consultancy projects with his consulting firms Urbanfra in Turkey and Mosaic International in Dubai. He worked for consultancy projects for organisations like B&H (Bosnia and Herzegovina) Airlines, Iraq Ministry of Transportation, IETT Istanbul, Istanbul Metropolitan Municipality, Kayseri Ulaşım etc. 

Alok Jain, Managing Director, Trans-Consult Asia, Hong Kong

Alok was a Civil Engineer with postgraduate in Transportation Engineering and an MBA. Spending over half of this time with MTR Corporation / KCR Corporation, he was also a nominated director of Octopus group of companies and the Deputy Operations Director of Kowloon Motor Bus Company (1933) Limited. With several publications to his credit including contribution to a book on best practices in railways operations and management, he is a regular speaker on multi-modal integration, metro operations, and public transport pricing. 

 

 

 

Partners: 

 

Prasarana Malaysia Berhad

  

 

 

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