Public Transport Fundamentals Training

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51-100 trainees:
101-250 trainees:
251-500 trainees:
501-1000 trainees:
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Continuous technical support 101-250:
Continuous technical support 251-500:
Continuous technical support 501-1000:
LMS fee <50:
LMS fee 51-100:
LMS fee 101-250:
LMS fee 251-500:
LMS fee 501-1000:
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Set-up and system administration 101-250:
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  • Training
Add to Calendar
Kuala Lumpur
  • Malaysia


Provide participants with fundamental knowledge on public transport and sustainable urban mobility
Explain why public transport is indispensable
Allow exchange of knowledge by tapping on UITP's international expertise 
Present basic definitions related to the organisations, administration and operation of public transport and illustrate them with examples
Increase awareness on main issues related to urban mobility
Provide a conducive platform for networking opportunities and interaction amongst participants 
Junior staff
Professionals entering the field of public transport 
Public Transport Authorities, Operators and Industry
High-level mobility professionals with extensive knowledge and expertise in public transport worldwide.
They represent different  approaches to addressing mobility issues. 
The lessons are therefore given by transport professionals to transport professionals.
Interactive plenary sessions including overview of the topic, presentation and discussion of the latest trends and developments.
Presentation of good practice examples by experts and students.
Additional opportunity to exchange experiences and discuss hot topics during workshops in smaller groups.
Q&A Session
3 Days
Technical Visit to Sunway Bus Rapid Transit (BRT) Line


Guido Bruggeman - Independent International Public Transport Expert, Amsterdam, The Netherlands
Kaan Yildizgoz - UITP Training Director, Brussels, Belgium






***Other trainers will be announced soon


Public Transport & City
Key facts and figures
Arguments promoting Public Transport
Environment and energy use
Social inclusion
Integrated policies to achieve sustainable urban mobility
Sustainable mobility in urban areas
Integrating public transport and urban planning
Controlling car traffic and parking
Developing public transport
Offering a complete mobility solution : Combined mobility
Demand management & changing travel behaviour
Public Transport Modes and Innovations 
Bus based modes: BRT, Trolleybuses and Guided Systems etc.
Tramways and Light rail systems 
Metropolitan railways 
Combined Mobility
Innovations in Bus: Alternative Fuels, BRTs, Latest Developments
Innovations in Rail Modes: Automated Metros, low floor vehicles, modularity, overhead-wireless tram operation, tram-train, etc.)
New Mobility Services
Sharing Economy and Shared Mobility
App-Based on Demand Mobility
Car-Sharing, Car-Pooling, Bike-Sharing, Taxis
Integration of Combined Mobility with Public Transport 
MaaS-Mobility as A Service
Autonomous Mobility
Network Planning and Appraisal Frameworks
Modal Choice between Public Transport Modes
Network design, Hierarchy and Route Planning
Design & operation philosophy
Urban integration/regeneration
Quality/ride comfort
Environmental impact
Political engineering/deliverability
Public Transport Regulation & Organisation 
Deregulation, liberalisation and privatisation of public transport
Types of regimes
Levels of decision-making : Strategic - tactical - operational
Share of competences between operators and authorities
Types of contracts and share of risks between operators
and authorities
Organisational principles and forms 
Decision levels 
Regulatory frameworks and right of initiative 
Types of relationships according to market regimes
Contractual arrangements between authorities and operators
Tendering for Public Transport Services
Direct awarding, deregulation,  route tendering and network  tendering
Contractual Arrangements
Types of Contracts
Share of Risks between operators and authorities
Monitoring of Contracts
Quality incentives in Contracts 
Funding, Financing & Pricing Strategy in Public Transport
Operating and investment expenditures
Menu for Funding Alternatives
Fare policy: Fare structure, product range, fare levels, payment media  
Revenue strategy
Earmarked taxes, charges and levies
Land Value Capture
Partnership with private operators
Public Private Partnerships
Operations Planning and Execution in Public Transport
Determinants and concepts of operation
Operation planning
Service scheduling: principles and software 
Timetable design
Rostering, resource planning 
Operation execution
Organization and chain of command, OCCs
Customer Oriented Management in Public Transport
Marketing Strategy and Planning
Marketing to increase revenues and reinforce customer satisfaction
Branding and communication
Service Excellence and Quality Management
EN 13816 Public Passenger Service Quality Management Standard
Measurement of Service Quality: CSS, MSS, DPM
Information Technology in Public Transport
Role of Information Technologies for better public transportation 
Travel Information Systems 
Operation Planning & Optimisation 
IT for Security and Safety 
Open Data 
Ticketing and Fare Management
Fare policy: Fare structure, product range, fare levels, payment media 
From ticketing to E-ticketing 
The technology: How does it work? 
Advantages and disadvantages 
Open or closed systems 
Examples of check-in systems and check-in/check-out systems 
Trends (NFC, EMV, ID-based ticketing) 
***Training includes technical visit to Sunway Bus Rapid Transit (BRT) Line***

As part of the training programme UITP has included a technical visit to Malaysia’s first Bus Rapid Transit (BRT) system called Sunway BRT line which will take place at the end of the training. Sunway BRT line has the length of 5.4km and designed as fully elevated dedicated bus lane which was undertaken as a Public-Private Partnership (PPP) project. 

Main objective of this technical visit is to have a hands-on approach and learn the Sunway Bus Rapid Transit (BRT) Line’s design, operation and see maintenance aspect on site.  Participants will have this unique opportunity to experience the BRT system operation, learn extensively about management and polices for implementation. Sunway BRT line is environmental friendly and home to 15 fully electric bus in their fleet.

The BRT buses have an exclusive right-of-way on an elevated guideway that is not shared with normal road traffic. This specially-dedicated and grade separated guideway for BRT Sunway Line buses is almost similar to rapid transit elevated railways. 



Participation Fees

 VAT excluded

Until 15/03/2018

After 15/03/2018


1095 €

1465 €

Member « developing nations »*

770 €

1030 €


1375 €

1835 €

Non-member « developing nations »*

960 €

1285 €

Group UITP Member (4 or +)

1030 €

Group UITP Member (4 or +) « developing nations »*

715 €

Group UITP non Member (4 or +)

1285 €

Group UITP non Member (4 or +) « developing nations »*

895 €

* Participants from developing nations benefit from a special discount. Check here the list of eligible countries.

To register a group of 4 persons of more from the same organisation, please contact: - Tel: +86 755 88959187

Participation fees include:

  • Training instruction
  • Lunches and coffee breaks
  • All training documents: binder including all presentations and supporting documents; access to all training material via UITP's electronic library Mobi+ (after the training)
  • Training includes technical visit to public transport system of Kuala Lumpur

Groups generally consist of 25 participants and are limited to 30 in order to increase the learning experience and interaction during the programme. Places allocated on a first-come, first-served basis.

Terms and Conditions

Please download our Terms and Conditions here.

Contact Person

Sofia Xue, Officer, UITP China Liaison Office, - Tel: +86 755 88959187

Practical information: 

Participants are responsible for making their own hotel reservation.
Hotels nearby the training venue:
Prescott Hotel Kuala Lumpur Sentral 
No 10, Jalan Tun Sambanthan, 50470 Kuala Lumpur, MALAYSIA
Tel: (60)3 2273 1222   Fax: (60)3 2273 2332 
Ascott Sentral Kuala Lumpur
Tel: +60327279999
TEL: +60322642264
5 Jalan Sultan Hishamuddin, 50000 Kuala Lumpur, Malaysia
Tel +60327858000
Le Méridien Kuala Lumpur
2 Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur, 50470, Malaysia  
Tel: +60322637888
The St. Regis Kuala Lumpur
No 6 Jalan Stesen Sentral 2, Kuala Lumpur Sentral, Kuala Lumpur, 50470, Malaysia
Tel: +60327271111  


Guido Bruggeman - Independent International Public Transport Expert, Amsterdam, The Netherlands
Kaan Yildizgoz - UITP Training Director, Brussels, Belgium






***Other trainers will be announced soon


Training kindly hosted by:

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