TRAINING ON USE OF DATA ANALYSIS AND BUSINESS INTELLIGENCE IN PUBLIC TRANSPORT

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  • Training
03/03/2017
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04/03/2017
Bengaluru

About: 

Introduction

Most transport operators in India are installing systems like vehicle tracking and fare collection machines. With these technologies operators generate large amounts of data related to their services, like driver hours, bus kms, ridership, etc. In many cases this data is not used to improve decision making. In this training program, we help operators and authorities to use this data to improve their profit, performance and customer satisfaction.

Business Intelligence in Public Transport

Business Intelligence (BI) is one of today’s greatest opportunities in the Public Transport Industry. Huge amounts of data are registered in systems like planning, e-ticketing / automated fare collection, fleet management, asset management etc. Operators are facing the challenge to unlock the value of that data to increase profit, performance and customer satisfaction (Source: Zight). Data analytics tool for use of GPS and ETMs data for optimization of performance of routes.

Objectives

The key objectives of the program are:

  • Increase your awareness of how data is reshaping Public Transport
  • Gain insights into how data-driven your organisation is.
  • Define where your organisation needs to be in terms of data usage
  • Get to learn the advantages of Business Intelligence in Public Transport
  • Learn how to get from data to results
  • Learn from best practices in the world of Public Transport

   

Speakers: 

Luc van Wijngaarden, CEO, Zight

Luc van Wijngaarden studied Operational Research at the University of Amsterdam. After his graduation, he started as a Business Development Consultant. In 2001 Luc joined Transdev-Connexxion and enforced the Dutch national AFC-implementation team from the very beginning. When the AFC-system was introduced Luc was disappointed in the reports that came with the system. To fill this gap, Luc founded Zight: an international service provider that helps Operators and Authorities to monitor, analyse and optimize their Public Transport with data.

Since its foundation in 2009, Zight has worked for clients like DB Arriva, Veolia, Qbuzz Abellio, RET Rotterdam, the Dutch Railways, UITP, RATP, RTA Dubai and Albany (NY).

 

Shankar Venkatagiri, Associate Professor, Decision Sciences & Information System, Indian Institute of Management Bangalore

Shankar Venkatagiri is a member of the Decision Sciences and Information Systems area at IIM Bangalore since 2002. Prior to this, he worked as a consultant with Sapient Corporation, Cambridge and Reuters Consulting, Boston. He also developed solutions at an MIT start-up called Curl Corporation. A technologist at heart, he is committed to the spread of digital learning in India. He has anchored a TV show on high school mathematics on Topper TV. More recently, his MOOCs on statistics have featured on edX.

Shankar has been developing cases based on the IT scenario in India, some of which are listed on Harvard Business Press. His research interests are in agile methods, cloud computing, open source software and network analysis.

 

Manish Kumar, Head – IT, DIMTS Limited

Manish Kumar is a Bachelor of Engineering graduate from Indian Institute of Technology (IIT), Roorkee, India. During his career of twenty three years, he has designed, developed, implemented and operated many transformational large scale global IT programs in leadership roles across technologies and business domains.

At DIMTS, Manish heads the information technology vertical that has developed, implemented and is operating technology solutions across urban public service vehicle tracking, electronic ticketing & fare collection, parking, tolling, smart common mobility cards, bus fleet management, e-governance, smart phone commuter applications and public transit data analytics.

Programme: 

March 3, 2017 (Friday)

09:00 – 09:30

Welcome: Setting the scene

Programme introduction. What is UITP?

[Jaspal Singh, UITP India Office]

09:30 – 10:30

Session 1: Impact of data on PT

In what way is data reshaping the world, our passengers and our public transport? What changes will operators have to go through to live up to the expectations or to stay on top?

[Luc van Wijngaarden, CEO, Zight, Netherlands]

10:30 – 10:45

Coffee break

 

Session 2:  The use and impact of new technologies to collect data and measure mobility

This session will look into the use and impact of new technologies, which open up new perspectives in the way data is collected and mobility is measured. From smart cards, floating data and GPS systems to Bluetooth and vehicle detection systems or crowd sourcing, an increasing number of options exist to collect data, generating huge amounts of information.

[Shankar Venkatagiri, Associate Professor, Decision Sciences & Information Systems, IIM Bangalore]

13:00 – 14:00

Lunch break

14:00 – 15:00

Session 3: How data-driven should your organisation be?

Based upon Gartner’s BI maturity model participants will rank their own company: how data driven is your organisation? How data driven does it need to be? How to get there?

[Luc van Wijngaarden, CEO, Zight, Netherlands]

15:00 – 15:15

OK

15:15 – 17:30

Session 4: KPI selection

What is a good KPI? And how to select KPIs that really make a difference in terms of quality, profit and customer satisfaction? In this workshop this process is explained and executed.

[Luc van Wijngaarden, CEO, Zight, Netherlands]

 

March 4, 2017 (Saturday)

10:00 – 11:00

Session 5: How to get from data to results?

Many operators struggle to optimize the impact of data. What should be done to get the max out of data? How to avoid failure? How to get a high ROI (Return on Investment)? In this session conditions for success will be discussed.

[Luc van Wijngaarden, CEO, Zight, Netherlands]

11:00 – 11:15

Coffee break

11:15 – 12:45

Session 6: Use of Data Analysis for Contract Management – Case Study of Delhi

This session will share the case study of Delhi to use data analytics for contract management for Gross cost operation. The data can be used for the day to day planning and operation.

[Manish Kumar, SVP - Information Technology, DIMTS Limited]

12:45 – 14:00

Lunch break

14:00 – 15:45

Session 7: International Case Studies to use Data Analytics

The session will showcase various case studies from different parts of the world, showing how different operators and authorities are using data to improve their business.

[Luc van Wijngaarden, CEO, Zight, Netherlands]

15:45 – 16:00

Coffee break

16:00 – 17:30

Session 8: Group work

One of the biggest challenges is to use data not just for monitoring but also for improving quality, profit and customer satisfaction. But how do you do that? In this session this process is explained and executed.

[Luc van Wijngaarden, CEO, Zight, Netherlands]

17:30 – 18:00

Wrap up, Evaluation and Diplomas

 

Registration: 

Registration Details

Course Fee

Early Bird Price

31 January 2017

Price After

31 January 2017

Members

INR 8,000

INR 10,000

Non-Members

INR 12,000

INR 15,000

 

Payment Procedure

  • All the domestic delegates can make the registration fee payment through DD drawn in favor of “Liaison Officer, UITP India Office” Payable at Bengaluru.
  • The registration fee payment by the overseas delegates may be made through bank transfer to the following account.
  • All bank charges are to be borne by the delegates.

UITP India Liaison Office, Bangalore

Bank Account: Syndicate Bank

Account No.: 04881010001420

SWIFT Code: SYNBINBB118

IFSC Code: SYNB0000488

 

Duration

  • Two training days (3-4 March 2017) which includes technical discussion and group exercises.

 

Trainers

  • UITP experts with extensive experience and international knowledge of data analytics and data management in public transport.
  • Industry specialists equipped with practitioner knowledge and experience of data management.

 

Training Venue

Auditorium

Bengaluru Metropolitan Transport Corporation

4th Floor, BMTC Shanthinagar Bus Station Complex,

K.H. Road, Shanthinagar

Bangalore 560 027, India

 

Contact Details

Jaspal Singh

Tel: +91-9958835533 | +91-9278835533

E-mail: Jaspal.singh@uitp.org

DC Prakash

Tel: +91-8022952555 |+91-7760991456

Email: prakash@uitp.org

 

Speakers: 

Luc van Wijngaarden, CEO, Zight

Luc van Wijngaarden studied Operational Research at the University of Amsterdam. After his graduation, he started as a Business Development Consultant. In 2001 Luc joined Transdev-Connexxion and enforced the Dutch national AFC-implementation team from the very beginning. When the AFC-system was introduced Luc was disappointed in the reports that came with the system. To fill this gap, Luc founded Zight: an international service provider that helps Operators and Authorities to monitor, analyse and optimize their Public Transport with data.

Since its foundation in 2009, Zight has worked for clients like DB Arriva, Veolia, Qbuzz Abellio, RET Rotterdam, the Dutch Railways, UITP, RATP, RTA Dubai and Albany (NY).

 

Shankar Venkatagiri, Associate Professor, Decision Sciences & Information System, Indian Institute of Management Bangalore

Shankar Venkatagiri is a member of the Decision Sciences and Information Systems area at IIM Bangalore since 2002. Prior to this, he worked as a consultant with Sapient Corporation, Cambridge and Reuters Consulting, Boston. He also developed solutions at an MIT start-up called Curl Corporation. A technologist at heart, he is committed to the spread of digital learning in India. He has anchored a TV show on high school mathematics on Topper TV. More recently, his MOOCs on statistics have featured on edX.

Shankar has been developing cases based on the IT scenario in India, some of which are listed on Harvard Business Press. His research interests are in agile methods, cloud computing, open source software and network analysis.

 

Manish Kumar, Head – IT, DIMTS Limited

Manish Kumar is a Bachelor of Engineering graduate from Indian Institute of Technology (IIT), Roorkee, India. During his career of twenty three years, he has designed, developed, implemented and operated many transformational large scale global IT programs in leadership roles across technologies and business domains.

At DIMTS, Manish heads the information technology vertical that has developed, implemented and is operating technology solutions across urban public service vehicle tracking, electronic ticketing & fare collection, parking, tolling, smart common mobility cards, bus fleet management, e-governance, smart phone commuter applications and public transit data analytics.

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