Often it is challenging for a traveller to decide which means of transport to use during a journey. When different transport options are available, the range of choice, together with lack of real-time information, can create confusion and influence the traveller to use only a limited part of the transport services available. UITP has been working to improve the accessibility of multimodal transport solutions and encourages their use in the habits of travellers. In the past few years, we have launched several projects aimed at this paritcular goal.
To help travellers develop more reliance on multimodal transports, which implies using a combination of mass transport (metro, bus, rail) along with shared and on-demand transport (car-pooling, ride-hailing, Demand Responsive Transport), the new EU-funded project My-TRAC, which started in September 2017 and is coordinated by the Universitat Politecnica de Catalunya, aims to create an application to make the traveller’s choice easier. This smartphone app will use information coming from various sources, such as public transport operators, which will provide schedules and real-time information (delays, disruptions of service etc), as well as car-sharing, bike-sharing and taxi services. The app also provides datasets related to the service and trip, such as parking availability and security measures. All of this information will be related to the user’s preferences, so that the traveller will receive customised suggestions from the application.
The fundamental goal that guides the creation of this application is to design a travel companion based on advanced behavioural transport analytics and artificial intelligence (AI) algorithms, which will be similar to a human companion and will understand the traveller’s characteristics and preferences, elaborating information on past decisions and information available. The application will be tested in different pilots in which study groups will be composed by users and operators, in order to validate the usability of various aspects of the application, such as information received and efficiency of preference determination. The pilots will take place in the Netherlands, Spain, Portugal and Greece, with the support of local rail operators.
For more information on My-TRAC, contact Guido Di Pasquale.
Interested in discovering more digital solutions for public transport? Then register to participate in the IT-TRANS 2018 Conference and Exhibition, which will take place in Karlsruhe, Germany from 6 to 8 March 2018.