PTI

PTI 3/2014: HR and management, out of focus?

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Of the thousands of contacts in UITP’s database, less than 10% have expressed an interest in the subjects of human resources and management.

Why is this?

It may be because of the fact that personnel costs account for up to 80% of operational costs, and public transport companies are more likely to see staff principally as a burdensome financial issue. However, the key to performance and productivity lies in the ability of the company to turn this cost factor into a success factor.

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