Rebecca BISSELL
Introduction
This webinar brings together voices from Transport for London (TfL) for a conversation that moves between the technical and the strategic.
The discussion opens with a broad look at TfL’s digital strategy, being the vision, priorities, and direction of travel that sit behind its investments in digital products and services.
From there, the conversation narrows to explore how and why the TfL GO app was built, from the foundational decisions that shaped its design to the operational and commercial thinking behind it.
Hosted by UITP North America, the session is structured to give attendees both a high-level understanding of TfL’s digital direction and a grounded look at the real-world complexity of delivering a transit app at scale.
What Will You Learn?
- Understand TfL’s overall digital strategy and where the GO app fits within it
- Explore the technical and product decisions behind building a first-party transit app
- Learn what draws users to TfL GO over third-party alternatives such as Citymapper and Google Maps
- Gain insight into TfL’s thinking on AI — from current features to future capabilities and service programming
- Understand the evolving landscape of digital ticketing and what operators should be planning for
Who is it for?
This webinar is ideal for digital and innovation leads, heads of customer experience, technical and product staff, and senior decision-makers including CFOs and CEOs at public transit agencies
Speakers
Matthew BLUNSTEN
Rafail PORTNOY
Practical Information
This webinar is free to attend and open to all.
We are pleased to offer AI-based interpretation so you can follow the content of this event in the language of your choice, choose from over 60 languages.
It will take place on Zoom, registration is required.
Start time 11am EST (New York) / 4pm BST (London)
Organisers
Organisers
UITP North America
Contact Us
Have a question about any aspect of this webinar? Contact our team.
Crestone WITSELL
Register Now
This webinar is open to all. Register online to secure your place.