The project enhances mobility for visually impaired users on La Réunion’s Car Jaune network. The app offers accessible route planning, guides users to bus stops, identifies bus doors and seats, and assists with navigation in complex exchange hubs.

About this Project

La Réunion faces accessibility challenges in public transport:

  • Legal compliance: meet commitments to the French law of 2005, making networks accessible to all. 
  • Infrastructure delay: non-adapted infrastructure for people with reduced mobility, visual impairments.
  • Social and economic issues: enhance autonomy of people with disabilities.
  • Modernising the network: Integrating innovative digital solutions
  • Network attractiveness: promoting inclusive and sustainable mobility.

The Ezymob project enhances mobility for visually impaired, mobility-impaired, and elderly people.

3 features proposed :

  • Accessible route planning and simplified information
  • Doors and available seats detection
  • Guidance through complex areas and to bus stops.

Key Highlights

The project with Ezymob is a remarkable example of innovation and efficiency in public transport accessibility.

It stands out for its innovative nature, social impact, and ability to raise awareness about inclusion.

A technological innovation to improve accessibility: real-time guidance and personalized notifications offer unique assistance to disabled individuals
A well-executed and collaborative project: the iterative approach to prepare the test ensures a solution tailored to users’ needs.

An exemplary approach to social innovation: the involvement of associations has been crucial in raising awareness and changing mindsets and promote the solution. The project also provides an opportunity to raise awareness and train the staff.

Facts & Figures

  • Ezymob has qualitative impacts on inclusion and autonomy, as well as measurable quantitative impacts through increased use of public transport and improved satisfaction rate.
  • Improves users' autonomy: helps with orientation, provides guidance, and reduces stress related to travel.
  • Promotes inclusivity and equality, enhancing the sense of social belonging.
  • Enhanced user experience through real-time information and tailored features, along with personalised support.
  • Increase in the number of users and public transport usage.
  • Over 90% growth in platform usage within 8 months.
  • 35% increase in autonomous travel for people with disabilities.