Only satisfied employees can create satisfied customers- and this is especially true in public transport. A motivating culture where staff feel respected, valued, and empowered is essential for sustainable performance.

This requires a strong employer brand and clear internal policies that support diversity and inclusion, build capability, retain key skills, and ensure fair working conditions and work–life balance.

The Human Resource & Competence Management in Public Transport training programme equips professionals with practical, strategic HR tools for today’s sector.

It covers people-centred strategy and leadership, competence frameworks to identify and close skills gaps, career planning and coaching, and effective training design to develop both technical and soft skills.

Participants will also learn performance management approaches (including OKRs and feedback processes) and motivation and engagement systems—such as rewards and suggestion schemes—to strengthen collaboration, continuous improvement, and operational excellence.

What You Will Learn

  • Strengthen strategic management skills for the public transport sector by aligning organisational goals with effective leadership and building a culture of empowerment and motivation.
  • Identify, map and close competence gaps across public transport roles to develop a skilled workforce and improve organiational performance.
  • Create structured career development plans that align individual growth with organisational objectives, supporting retention and resilience.
  • Design and deliver targeted training programmes that build technical capability and soft skills, fostering continuous learning and adaptation.
  • Set clear, measurable objectives aligned with company strategy, and apply effective monitoring, feedback and evaluation systems to improve individual and team performance.

Who is it for?

  • Public Transport Professionals: Professionals in public transport authorities and operators who manage or lead teams and want to improve operational efficiency and employee engagement.
  • HR and Talent Management Specialists: HR and talent professionals looking to deepen their expertise in the specific challenges and approaches relevant to public transport.
  • Career Development Practitioners: People involved in career planning and talent development who want to build structured development plans that align individual growth with organisational goals and support retention.
  • Training and Development Managers: Professionals designing and delivering training programmes to strengthen technical capability and soft skills across the public transport workforce.
  • Strategic Leaders and Executives: Decision-makers who want to reinforce strategic HR practices that support organisational success, employee satisfaction and operational excellence.

Programme

A Top Level Methodology

  • Get inspired by our trainers, understand the main aspects of electric buses
  • Participating to interactive online sessions with introduction by course leaders, presentation by the trainer and open discussion with participants
  • Challenge your practical knowledge on technology, the implementation, and the running of electric buses
  • Address the topic from an international perspective, enriched by different cultural approaches and points of view

A good level of English is a compulsory requirement to attend the training.

UITP Training Programmes and all related processes are certified for ISO 21001: 2018 – the standard for Educational organisations – Management systems for educational organisations.

Eurocert EQC International Logo
EQC Germany Logo
ISO Logo

Pricing

Until 13 May
From 14 May
Groups
4 or more persons

UITP Member

€1,375

€1,850

€1,290

Non Members

€1,775

€2,450

€1,690

€975

€1,375

€950

€1,225

€1,700

€1,150

Practical Information

Venue

UITP
Rue Sainte-Marie 6
1080 Brussels (Belgium)

https://maps.app.goo.gl/1SBFs9LgtTQCGEkN8

Metro stop: Comte de Flandre/Graaf Van Vlaanderen (Line 1or 5)

Hotels

Contact Us

Have a question? Contact our team if you need any additional information on this event.

Sunita KELECOM

Officer – Events Management Unit
Events & Academy Services
UITP Team

Organisers

Register Now

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