Communities in Station promotes inclusive commuting experience, potentially enhancing lives of 97000 persons with disability, 74000 with dementia, and 7000 Special Education (SPED) students. It fosters a shared sense of spatial belonging between this commuter group and the wider commuting community.
About this Project
Social inclusion as follows:
- Independent Commuting
- Customised Learning Journeys for SPED school students to build confidence for independent travelling and familiarisation of station facilities
- Train and station chimes provide melodic cues alerting train arrival and departure and familiarisation tours at new train stations for the visually impaired
- Wayfinding wall/floor stickers with colourful fruit theme help commuters with dementia navigate transport network
- Caring Commuter Workshops assist migrant workers in navigating local transport commuting culture
- Upskilling on inclusivity for frontline staff to better serve commuters in need
2. Inclusive Employment
- Showcasing artwork by disabled artists in stations and raising awareness of their talent while supporting their livelihood
- Exclusive busking opportunities for musicians with disabilities across train stations
- Reflexology sessions for commuters creating meaningful employment for visual impaired masseuses
Key Highlights
Unique features:
1. Holistic approach
Focus on commutes (Independent Commuting) and special initiatives (Inclusive Employment) and target where need is most profound.
2. Collaboration with strategic partners
Eg. engaged organisations focusing on dementia and special needs to select fruit type and visuals that resonated with targeted commuters for wayfinding stickers.
3. User-centric focus: Meeting target commuters‘ needs
Eg. melodies for train chimes were tested with the visually handicapped and piloted before implementation. Provided disabled buskers with dedicated busking spaces in selected train stations, offering safe shelter and income opportunities.
4. Adaptability: Customised & flexible solutions
Customised Learning Journeys to fit the training needs of SPED schools.
Facts & Figures
- 1) Potential scale of impact of population in Singapore:
- Persons with disability: 97,000
- The visually impaired: 40,000
- Persons with dementia: 74,000
- 2) People positively impacted through measurable initiatives in 2025:
- SPED school student participation in Learning Journeys: 707
- Buskers with disabilities: all 18 licensed buskers in Singapore supported with over 1,400 bookings total
- Disabled artists with artwork exhibited in train stations: received 60,000 viewership from commuters
