This training on the digitalisation of taxi operations provides a in-depth overview of the evolving taxi sector, combining theory with practical insights.

Participants will strengthen their understanding of operations, terminology, system design, and emerging technologies, while exploring different business models and their challenges.

Through expert-led sessions, case studies, and interactive exchanges—including a hands-on Taxi Lab project—the course fosters knowledge sharing, international perspectives, and networking among both new and experienced urban mobility professionals.

What You Will Learn

  • Broaden your knowledge on operations of taxi transport
  • Master the technical taxi transport sector terminology regarding planning and operations
  • Understand key aspects for designing a taxi system for your city
  • Get familiar with latest development of Technologies and their impact on taxi transport
  • Have access to an extensive list of first-class references for further readings
  • Have a better understanding of the implementation of the different taxi operation business model
  • Allow exchange of knowledge by tapping on UITP’s international expertise and ‘on the ground’ operational experience of others professionals
  • Provide a conducive platform for networking opportunities and interaction among participants
  • Discuss lessons learnt from these models of organisation: success factors, challenges and limitations

Who is it for?

  • Professionals interested in obtaining a wider perspective on taxi transport operations and best practices in other cities and countries.
  • Professionals eager to develop their understanding of taxi operations and different business models in this field.
  • The course is adapted to experienced professionals but also to newcomers in the sector and welcomes participants from taxi authorities, taxi operators, the supply industry and regulatory bodies.
  • The course is suitable for participants from companies worldwide.
  • The course welcomes junior and senior participants worldwide.
  • A good level of English is a compulsory requirement to attend the training.

Programme

Welcome, objective and introduction to the programme

09:00 09:30
Session 1
  • Overview of digital transformation in the taxi sector
  • Key technologies and global trends
  • Innovation landscape in taxi services

Break

10:30 11:00
Session 2
  • How digitalisation is reshaping taxi business models
  • Platform economies and new revenue streams
  • Competitive dynamics with ride-hailing services

Lunch

12:30 13:30
Session 3
  • How digitalisation is reshaping taxi business models
  • Platform economies and new revenue streams
  • Competitive dynamics with ride-hailing services

End of Day 1

15:00 15:00

*UITP reserves the right to make amendments to the programme or any related activity at its discretion

A Top Level Methodology

Speakers

Ammar ALBREIKI

Chief Operations Officer,
Dubai Taxi Company, Dubai
United Arab Emirates

Dr. Dheeraj BHARDWAJ

CEO
Door2Door | Citylink

Dr. Suzanne ACCETTA

Chief Executive Officer
First Driving Centre
United Arab Emirates

Samer H. ALISH

Chief Executive Officer
Streamax Middleeast
United Arab Emirates

Dure SHEWAR

Manager – UITP MENA Regional office
Membership & Global Operations
United Arab Emirates
UITP Team
  • Expert trainers with extensive experience in urban mobility from different regions of the world
  • Interactive classroom days through sharing of theory and practice
  • State-of-the-art development and innovations
  • Good practice examples
  • Taxi Lab: A group project on Digitalisation of Taxi to apply your learnings on a practical case study
  • Interactive exchange between participants and group discussion with senior lecturers

UITP Training Programmes and all related processes are certified for ISO 21001: 2018 – the standard for Educational organisations – Management systems for educational organisations.

Eurocert EQC International Logo
EQC Germany Logo
ISO Logo

Pricing

UITP Members

€950

Non Members

€1200

Venue

Sharjah Taxi Building, Sharjah- Wasit Street- Al Azra

Contact Us

Have a question? Contact our team if you need any additional information on this event.

Mahnoor FAROOQUI

Assistant – MENA Office
Membership & Global Operations
UITP Team

Organisers

Register Now

Secure your place and take part in this training.