Aigerim SARI
The aim of this course is to provide attendees with a comprehensive overview of what is at stake in building and maintaining travel information and wayfinding systems focused on user needs and expectations.
The course will introduce a practical toolbox of methods needed to design and deliver efficient and effective travel information throughout public transport user journeys.
These methods are organized into five main categories: space-related information, time-related information, navigation and orientation, user behavior, and service-disruption mitigation.
The course emphasizes improving existing travel information and wayfinding systems to ensure relevance in real-world environments. Participants will also engage in a hands-on workshop to apply the concepts learned.
What You Will Learn
Participants will learn how to:
- Build an information-design approach tailored to the specific characteristics and constraints of their network
- Create intuitive, updatable passenger information systems across both digital and physical channels
- Design systems that adapt to evolving urban, social, and cultural contexts
- Develop journey information that is truly human-centred and relevant to real-world use
- This training course will also enable participants to:
- Make informed decisions on information-design strategies
- Seamlessly integrate static and real-time dynamic information into user journeys
- Build a robust information-design system aligned with network needs
- Manage service disruptions more effectively
- Compare, benchmark, and evaluate information and wayfinding systems against international best practices
Who is it for?
- In-house information designers, marketers, communicators, project managers, engineers, and other professionals seeking to strengthen their knowledge of passenger information design.
- Professionals working in passenger information and customer-service departments and teams.
- Staff from authorities and operators looking to improve passenger information provision in their networks.
- Staff from industry worldwide involved in the development and adoption of passenger-information technology and design.
- Professionals interested in gaining a broader international perspective on passenger-information design and learning from global best practices.
- Note: This course is suitable for participants who are fluent in English or have a high level of English proficiency.
Programme
A Top-Level Methodology
- Learn from our trainers and understand the main principles of travel information and wayfinding design through successful best practices.
- Participate in interactive sessions with course trainers and fellow participants.
- Test your practical knowledge on the effectiveness and quality of public transport information services.
- Address topics from an international perspective, enriched by diverse cultural approaches and viewpoints.
- Engage in practical exercises “in the field,” allowing you to apply principles and methods to your own environment.
- Benefit from a unique exchange of knowledge and experience among professionals.
UITP Training Programs and all related processes are certified for ISO 21001: 2018 – the standard for Educational organisations – Management systems for educational organisations.
Pricing
|
Until 7 August
|
From 8 August
|
Groups
4 or more persons
|
|
|---|---|---|---|
|
UITP Member |
€1,375 |
€1,850 |
€1,290 |
|
Non Members |
€1,775 |
€2,450 |
€1,690 |
|
€975 |
€1,375 |
€950 |
|
|
€1,225 |
€1,700 |
€1,150 |
Practical Information
Hotel Suggestions
Novotel Zeytinburnu 4* :
Kazlıçeşme, Kennedy Cad. No:56, 34025 Zeytinburnu/İstanbul
T: +90 (0212) 414 36 00
Crowne Plaza Harbiye 5* :
Bozkurt, Dolapdere Cd. No:161, 34375 Şişli/İstanbul
T: +90 (0212) 291 60 80
Point Hotel Taksim 5* :
Kocatepe, Topçu Cd. No:2, 34437 Beyoğlu/İstanbul
T: +90 (0212) 313 50 00
Radisson Blu Hotel Istanbul Ottomare 5*: :
Kazlıçeşme, Abay Cd No: 223, 34020 Zeytinburnu/İstanbul
T: +90 (0212) 939 45 00
Radisson Hotel İstanbul Harbiye 4* :
Harbiye, Cumhuriyet Cd. No:46, 34367 Şişli/İstanbul
T: +90 (0212) 261 17 83
Cvk Taksim Otel 4*:
Gümüşsuyu, Sıraselviler Cd. No:11, 34437 Beyoğlu/İstanbul
T: +90 (0212) 393 40 00
Taxim Hill Otel 4* :
Gümüşsuyu, Sıraselviler Cd. No:5, 34437 Beyoğlu/İstanbul
T: +90 (0212) 334 85 00
Travel
From Istanbul Airport (IST)
You have two convenient options:
- By Metro (Recommended for Speed & Reliability)
Take the M11 Metro Line from Istanbul Airport in the direction of Kağıthane.
At Kağıthane Station, transfer to the M7 Line towards Mecidiyeköy.
At Mecidiyeköy Station, transfer to the M2 Line towards Yenikapı.
Get off at Yenikapı Metro Station. The venue (Metro Akademi) is just a 5-minute walk within the Metro Station
Total travel time: approx. 65–75 minutes.
- By Airport Shuttle (Havaist)
Take the Havaist Shuttle directly to Yenikapı.
The shuttle stop is right next to Yenikapı Metro and Marmaray Stations, a short walk to the venue.
Travel time: approx. 45–60 minutes, depending on traffic.
A taxi from Istanbul Airport to Yenikapı takes about 40 minutes.
From Sabiha Gökçen Airport (SAW)
You have two options:
- By Metro (Recommended)
From Sabiha Gökçen Airport, take the M4 Metro Line towards Kadıköy.
At Ayrılık Çeşmesi Station, transfer to the Marmaray Line.
Take Marmaray towards Halkalı and get off at Yenikapı Marmaray Station.
Follow the underground passage to Yenikapı Metro Station and walk to the venue (5 minutes) within the station.
Total travel time: approx. 65–80 minutes.
- By Havabus Shuttle
Take the Havabus Shuttle to Taksim.
From Taksim Metro Station, take the M2 Line directly to Yenikapı.
Exit at Yenikapı Station and walk a few minutes to the venue.
Total travel time: approx. 70–90 minutes.
A taxi from Sabiha Gökçen Airport takes about 60 minutes.
- By Metro (Within Istanbul)
M1A, M1B, and M2 Lines all connect to Yenikapı Metro Station.
Follow signs for Metro İstanbul Genel Müdürlük / Metro Akademi once you arrive.
By Marmaray (From Asian Side)
If coming from Üsküdar, Kadıköy, or Ayrılık Çeşmesi, take the Marmaray Line and get off at Yenikapı Station.
Follow the underground passage to Yenikapı Metro and then to the venue.
- By Bus
Many IETT buses stop at Yenikapı Metro / Marmaray.
From the bus stop, the venue is just a few minutes on foot.
Venue
The training venue Istanbul Metro Academy Centre at Yenikapi Metro Station
Address: Yenikapı Meydanı , Langa Bostanları Sokak 24-2,Aksaray Mahallesi, 34096, Fatih/İs, 34096 Fatih/İstanbul
Contact Us
Have a question? Contact our team if you need any additional information on this event.
Organisers
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