Webinar: Third‑Party Revenue Opportunities in Public Transport

Mr Tony Heng heads SMRT’s commercial business in the areas of properties, retail management and operations, commercial development, media and digital, new business, marketing and partnership.

Mr Heng has more than 20 years of experience in the transport industry before joining SMRT. One of his key achievements was the integration of Comfort Transportation and CityCab when he was with ComfortDelgro.

Mr Heng holds a Bachelor of Business from Royal Melbourne Institute of Technology.

Mr Wong joined the Company in 1995 as Operating Management Trainee and has since then advanced his career in the Company having taken on different positions. He has been the Mainland China Business Director and a Member of the Executive Directorate since 1 January 2023. Prior to his current position, Mr Wong was appointed as General Manager – Shenzhen Line 4 in July 2017, Chief of Operating in January 2020 and Chief of Operating and Metro Segment in July 2021. He is currently the Chairman of Ngong Ping 360 Limited.

Mr Wong is responsible for overseeing the Company’s business portfolios in Mainland China and is accountable for their business performance.

Mr Wong is currently the Vice Chair of the Asia-Pacific Committee of the International Association of Public Transport (UITP) and a member of its Asia-Pacific Urban Rail Platform Committee as well as a member of its Policy Board – National Ambassador China Hong Kong. He is also a member of the HKTDC Mainland Business Advisory Committee. Mr Wong is a fellow member of the China Hong Kong Railway Institution and a member of The Chartered Institute of Logistics and Transport in Hong Kong. He holds a Bachelor of Engineering (Honour) degree from The Chinese University of Hong Kong and a Master of Arts degree in Transport Policy and Planning from The University of Hong Kong.

Sue Chan is the Head of UITP Australia and New Zealand, bringing over 17 years of senior management experience in the transport and consulting sectors. Before rejoining UITP, she served as the Chief Operating Officer at the Public Transport Association Australia New Zealand (PTAANZ). Prior to relocating to Australia, Sue held the position of Head of UITP Asia-Pacific for seven years, where she successfully managed the UITP Asia-Pacific Committee and its sub-committees. This role involved overseeing members from transport authorities, operators, and suppliers across 12 countries. During her tenure, she grew the Asia-Pacific office into the regional office with the largest number of members outside Europe.

Sue has developed strong, lasting relationships with key transportation operators, government authorities, international institutions, and universities across both the Asia-Pacific and ANZ regions. A seasoned professional, she excels at leading teams to deliver exceptional outcomes, particularly in policy and strategy development, business development, stakeholder engagement, and project management.

Earlier in her career, Sue held senior roles at several international transport consulting firms. She led teams of internal consultants and external contractors, successfully completing various global transport planning and traffic engineering projects. Fluent in six languages/dialects, including English, Chinese (Cantonese, Mandarin, and Hokkien), Malay, and Indonesian, Sue can navigate diverse cultural and business environments with ease.