Action Point
publication
Advancing Digital Transformation in Public Transport with a Digital Mindset
The Value of a Digital Mindset
Recommendations to Maximise the Benefits of Digitalisation
The survival of many companies depends on their ability to successfully digitalise. And public transport is no exception to this reality. To make the most of digital solutions, our organisations need to adopt a certain attitude and commitment – and that’s what we call the ‘digital mindset’.
Because, ultimately, digitalisation is something that passengers expect today. It makes our sector attractive for talent. And it allows us to be agile, making the most of new innovations.
In this publication, discover UITP insights and our clear, concrete recommendations on how to develop a digital mindset.
- 6
key recommendations
- Hear from 5 CXOs
Hamburger Hochbahn, Wiener Linien, RTC Quebec, Grupo CCR, SBS Transit Ltd
“A strong digital mindset fosters collaboration, optimises resources, and drives digital transformation projects forward. UITP is pleased to publish Digital Mindset Action Points and I would like to thank the IT Committees for strong collaboration in delivering strategic recommendations to advance digital transformation for the whole sector.”
Contents:
- Introduction
- C-level executives must be open and promote digitalisation
- Risks and opportunities
- Digitalisation makes the company attractive for talent
- C-level executives need to influence each other to promote digitalisation
- Digital governance team
- Digital knowledge and experience throughout the organisation
- Definition of digital mindset as part of mission/vision/strategy
- Introduction of digital knowledge in the organisation
- Continued mapping of technological trends to align innovations with operational benefits
- Conclusion
- The power of the digital mindset in transforming public transport
- Quotes from UITP member PTO/PTA CXOs
- Recommendations
- Acknowledgements: Main authors & editors
Virtual Assistant Tracy in a metro station, MTR, Hong Kong SAR China
Hamburger Hochbahn Digital OCC Control Centre, Hamburg, Germany
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