What’s in this Report?

Public transport projects are built on technology, cost, and constructability – but the most important factor is always the same: people.

Developing a human-centric approach to plan and design transit-oriented communities is increasingly important. Discover the case studies of Sydney & Melbourne, cities planning and implementing a people-first approach to recent and future projects.

Contents:

  • Explore human-centricity across Sydney & Melbourne, from company strategies to art installations and community parks
  • Learn about key strategies such as Victoria's 'Wayfinding Principles' and Sydney Metro's 'Customer Centric Design'
  • Find out results from the Open Streets Program and more