Investing in Technologies for Passenger Flow and Crowd Management
Improving passenger flow is key to aligning capacity and operational costs with travel demand. With growing pressure on the availability of drivers, subsidies, and fare revenue, optimal resource use is very important. Discover the ins and outs of how technology can boost the efficiency of crowd management.
What’s in this Report?
Public transport networks face a balancing act of meeting demand while ensuring passenger comfort. To avoid overcrowding and underutilisation, as well as generally improve efficiency, public transport operators can invest in technologies to leverage data and reduce unused capacity.
This Knowledge Brief follows on from the previous report “Improving passenger flow and crowd management: Through technology and innovation”, published in October 2022. With insights from UITP’s expert members across different committees, this brief contains best practices, strategies, and case studies on how to approach digitalisation to improve passenger flow.
Contents:
- Business case: Exploring the benefits of managing passenger flow
- Business case: exploring the investments, integration, and operations in passenger flow and crowd management
