Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
Report
publication

UITP, EDF, IRU Accessibility Guide

  • Europe
  • Accessibility
  • Passenger
  • Staff
Introduction

Improving public transport services through awareness of staff about persons with disabilities and persons with reduced mobility

In 2011, there were 80 million persons with disabilities in the European Union (EU), representing about 15% of the EU population. Combined with the trends in demographic change and the rising amount of older people, this means that many people have reduced mobility when traveling at some point in their lives.

According to EU Regulation No 181/2011 concerning the rights of passengers in bus and coach transport, disability awareness training for drivers will be compulsory by 2018. The objective of this document, developed jointly by UITP, IRU and EDF, is therefore to provide practical advice and to raise awareness on the needs of passengers with disabilities and persons with reduced mobility, in particular in the context of local public transport.

Contact

  • UITP

    Annika DEGEN

    Deputy Director - Senior Policy Expert Digitalisation - Seconded by VDV
    [email protected]
Access
exclusive resources
This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Cookies page
Show Details
Name Description
Core and Analytic Core cookies are essential for the website to function by allowing you to browse the website and use some of its features. Analytic cookies help us analyse how the site is used and allow us to perfect and improve your user experience. These cookies do not collect information that identifies you and are enabled by default.
Name Description
Functional These cookies allow a website to remember the user’s site preferences and choices they make on the site including username, region, and language. The data collected by these cookies are only used in connection with this website and cannot be used to track your browsing on other websites.
Name Description
Advertising These cookies track the surfing behavior of a user to a website and personalise your experience by showing you advertisements, offers, etc. tailored to your interests and preferences.