Comply with International Benchmarks
Improve on processes that are lagging behind and learn from global frontrunner.
Audit & Assessment
Evaluating public transport processes and services. Learn from public transport experts and gain global recognition
The Audit & Assessment programme of the UITP Academy evaluates services and processes for all public transport and urban mobility stakeholders worldwide, and in doing so is able to provide concrete improvements.
From planning to operations, and from ITS to cybersecurity, the UITP Academy can audit and assess full processes or focus on the finer details.
What We Provide
- Evaluation of your services, products or processes and advice on areas to improve by neutral experts,
- Lessons from international peers,
- Global recognition and confirmation by a neutral authority,
- Advice by experts who have hands-on public transport experience.
Topics We Cover
A UITP Audit or Assessment can cover any topic from operations to policies and strategies. Here are just some of the topics we cover, but please get in touch and discuss how our team can support you best.
- Accessibility
- AI maturity
- Bus tender document
- Cost efficiency
- Cybersecurity
- Fare evasion & fraud
- Innovation readiness
- MaaS Readiness
- Pandemic readiness
- Safety & security
- Service efficiency
- Service quality
- Sigma level
- Signage and wayfinding
- SORT /E-SORT
- Tendering
- Training needs assessment
- UMI innovation readiness
How it Works
Team Set-Up
An expert team is set up to review the process. They will
coordinate and moderate the audit and assessment. The operator
will need to approve all members on the team.
Assessment
The assessment is observed and run by the UITP Academy
Auditors and starts by evaluating the current situation.
Workshop
The UITP Academy Auditors will plan workshops, interviews and
meetings, either online or face to face.
Draft the Report
The member will receive an assessment of the current situation
and the advisory report
Review Report
The UITP Committee or a group of experts review the result of
the assessment and the report.
Report Delivery
The result of the assessment, together with the report will be
presented to the member.
Discover More
UITP Academy
The UITP Academy delivers a wide range of training programmes for all public transport and urban mobility stakeholders worldwide. Our training programmes are exclusively based on international expertise and practice.
UITP Academy
Membership Benefits
Become part of the biggest international community of public transport professionals
Membership Overview
Event Calendar
Explore our wide range of activities taking place across the world and online.
Event Calendar