Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
EU Position

UITP-ETF Joint Recommendations on digital transformation and social dialogue in urban public transport in Europe

  • Europe
  • Employment
  • EU Position Papers

UITP & ETF launched a project on “Digital transformation and Social Dialogue in urban public transport companies” to study the impact of digitalisation on jobs, competence and work.

The digital transformation of the sector is an ongoing process and the Covid-19 pandemic has even accelerated digitalisation and so called ‘smart work­ing practices’. The current developments due to the digital transformation will have both facilitating and disruptive effects on future urban mobility.

The objective of the project is to gain a better understanding of the technological developments taking place in our sector and their impact on employment, working conditions, professions and skills.

In the frame of the project, UITP & ETF organised workshops and confenrece and, released a report and joint recommendations to shape the digital transformation of the sector.

The Joint Recommendations

UITP & ETF adopted joint recommendations on digital transformation and social dialogue in urban public transport sector. Current digital and technological developments have an impact on society, urban mobility, as well as employment and work organisation in urban public transport companies. Digital transformation represents an opportunity to reposition the business by providing high-quality mobility to better serve passengers, but it must be based on a principle of just transition with the objective of securing both the future of companies and employment while preventing any negative effects on employment and working conditions.

The joint recommendations are based on the research done within the joint UITP & ETF European project on “Digital transformation in urban public transport companies and the impact on jobs, competence and work”.

The joint recommendations have also been translated in:

The Report & Final Conference

In October 2020, UITP & ETF issued a report to present the main findings of the project. the main findings of the project based on desk research and the evaluation of a broad range of information on the digital transformation of urban public transport and the role of social dialogue in this context.

The report concludes that any digitalisation strategy and the digital transformation process in urban public transport is designed and deployed in a way that involves workers and their interest representation in a pro-active way, as early as possible and in a trustful and transparent manner.

UITP & ETF organised a conference in October 2020 to present the main conclusions of the report.

Discover the final report


This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Cookies page
Show Details
Name Description
Core and Analytic Core cookies are essential for the website to function by allowing you to browse the website and use some of its features. Analytic cookies help us analyse how the site is used and allow us to perfect and improve your user experience. These cookies do not collect information that identifies you and are enabled by default.
Name Description
Functional These cookies allow a website to remember the user’s site preferences and choices they make on the site including username, region, and language. The data collected by these cookies are only used in connection with this website and cannot be used to track your browsing on other websites.
Name Description
Advertising These cookies track the surfing behavior of a user to a website and personalise your experience by showing you advertisements, offers, etc. tailored to your interests and preferences.