Diploma Programme for Managers in Public Transport (final module) 2023-2024

The Diploma Programme for Managers in Public Transport will take place in September, November 2023, and March 2024. It is an expert-level year-long course composed of three modules taking place in three different cities. It includes additional online sessions (webinars) organised between the classroom modules and an urban mobility lab.

Module 1: Policy, Planning, Regulating and Funding, 25-27 September 2023, Istanbul (Turkey) – Local Host:

Module 2: Public Transport Modes & Modal Choice, 13-15 November 2023, Valencia (Spain) – Local Host:

Module 3: Customer-Oriented Management, 18-20 March 2024, Frankfurt (Germany) – Local Host:

Download the programme brochure here

• High-potential managers with daily responsibilities in administration, operation or maintenance
• Professionals looking to have a broader and international insight into the sector or who are new in public transport
• Applicants are persons eager to learn from others and share their knowledge and experience

• Broaden your knowledge and understanding of global mobility issues
• Gain an insight into the main challenges facing the sector
• Analyse and discuss the latest trends and developments in the sector with experienced public transport experts and professionals
• Develop your international network of professionals
• Facilitate exchange of experience with your peers

• Expert trainers with extensive experience in public transport management and operations from different regions of the world
• 3 interactive classroom modules through sharing of theory and practice
• Dynamic workshops organised in small working groups on a practical case study
• 8 webinars in the form of virtual classrooms are organised to complement the course. Each webinar will be conducted by a different mobility expert. Topics of the webinar sessions include: Bus Rapid Transit (BRT), Exploitation of data to increase efficiency, Autonomous vehicles and connectivity: technology, regulation, impacts, Mobility as a Service, Contract management, quality management and use of incentives
• Urban Mobility Lab: A group project on public transport and sustainable urban mobility to apply your learnings on a practical case study

UITP Training Programmes and all related processes are certified for ISO29990:2010 – the standard for learning services for non-formal education and training.

8 webinars in the form of virtual classrooms are organised to complement each module: one introductory session before the first module in Amsterdam and seven additional virtual classroom sessions throughout the course (including pre-defined and customised topics).

These additional sessions allow to gain more knowledge and to ensure a closer link between participants and with UITP between the modules.

Each webinar will be conducted by a different mobility expert who will address best practice cases and the most innovative topics matching the interests of participants.

Topics of the webinars can include:

• Best practice on Strategic Urban Mobility Planning
• Best practice on Bus Rapid Transit (BRT) implementation
• Exploitation of data to increase efficiency
• Autonomous vehicles and connectivity: technology, regulation, impacts
• Mobility as a Service (MaaS): concept and practice
• Best practice on contract management, quality management and use of incentives
• Electric Buses
• Ride sourcing/TNC and transport on demand

The Urban Mobility Lab provides a unique opportunity to reflect on the key transport challenges and opportunities of a fictional city case. Composed of different stages throughout the course, it allows participants to:

• Conduct a comprehensive analysis of the transport problems of a city today
• Develop in small groups a (mini) Urban Mobility Action Plan
• Think through its implementation and the design of a service contract

This exercise requires participants to reflect on the different transport policy approaches, consider the right stakeholder mix, identify concrete activities and anticipate results and feasibility.