Introduction

Digitalisation in Public Transport is a practice-oriented programme designed for public transport authorities and operators in the MENA region who want to strengthen how they collect, manage and use data, and how they deploy digital platforms and AI to improve operations, customer experience and decision-making.

The programme combines data & BI foundations, ITS and AI applications, and the enabling environment: open data/partnerships, governance and cybersecurity—and concludes with a technical visit to Mwasalat facilities in Muscat to connect classroom learning with real operational realities.

  • Get inspired by trainers, understand the main aspects of cybersecurity
  • Participate in interactive plenary sessions with an introduction by course leaders, presentation by trainers, and open discussions with participants
  • Challenge your practical knowledge of cybersecurity and other similar threats
  • Address the topic from an international perspective, enriched by different cultural approaches and points of view
  • Participate in practical exercises and case studies
  • Benefit from a unique exchange of knowledge and experience between professionals
  • Exchange experiences and discuss key topics during workshops in smaller groups

What You Will Learn

By the end of the programme, participants will be able to:

  • Explain how data improves public transport performance and define the right questions, indicators and decision routines.
  • Identify and prioritise key data sources and technologies (ITS components, AVL/telematics, ticketing/payment, passenger data, IoT) needed to measure and manage mobility.
  • Understand Mobility as a Service (MaaS) concept, implementation steps, IT requirements, user engagement, and the role of data sharing and privacy.
  • Recognise where AI, Big Data and Machine Learning can deliver value (customer service, operational efficiency, asset management, safety & security), and how to select realistic use-cases.
  • Apply a structured approach to KPI frameworks, dashboard thinking, and performance monitoring for operational excellence.
  • Understand the building blocks of autonomous mobility services (operations, physical/digital infrastructure, business models, deployment considerations).
  • Strengthen organisational readiness through policy, governance, culture and training, and understand what critical ICT infrastructure must be protected.
  • Identify cyber risks and apply core principles to protect critical systems, including attack surface thinking and mitigation approaches.

Who is it for?

This programme is designed for professionals across the MENA public transport ecosystem, including:

  • Public transport authorities (planning, performance, contracts, customer experience, digital strategy)
  • Operators (bus, metro, rail) and operational leaders (control centre, service planning, depot/maintenance)
  • ITS / ICT / Digital transformation teams (data platforms, integration, passenger information)
  • Data/BI analysts and performance managers responsible for dashboards and KPIs
  • Cybersecurity, risk, and governance stakeholders overseeing critical systems and policies
  • Industry partners supporting digital, data, AI, MaaS and payments/ticketing solutions

Programme

Dure SHEWAR, Senior Manager, UITP MENA

Opening Words by Local Host

Eng. Badar AL NADABI, Chief Executive Officer, Mwasalat Oman

Intelligent Transport Systems

09:00 – 10:30

Coffee break

10:30 – 11:00

Implementation of Mobility as a Service (MaaS)

12:00 – 13:30

Case Studies: Digitalisation of Public Transport Operations

13:00 – 14:00

Lunch

13:30 – 14:30

International Case Studies on Digitalisation of Public Transport Operations (Planning and Integration of Students Transportation Services)

14:30 – 15:30

Venue

Intercity Hotel, Muscat, Oman

  • Standard Room – Single Occupancy: OMR 35.000 + 5% VAT per room, per night*
  •  Business Room – Single Occupancy: OMR 38.000 + 5% VAT per room, per night*
*The above rates are inclusive of daily breakfast.

Please reach out to Sales Manager
Anish Nair  for booking details.

 

Trainers

Eng. Badar AL NADABI

Chief Executive Officer
Mwasalat Oman
Oman

Khaled SHAMMOUT

Deputy Innovation & Vision Officer
Southwest Ohio Regional Transit Authority
United States of America

Victoria MARKEWITZ

Director of Business Development
INIT Group
Germany

Sascha FIFIC

Senior Consultant
Dornier Consulting

Emre KIRAN

Head of UITP Academy
UITP
Belgium

Pricing

UITP Members

€950

Members

€1,200

Contact Us

Have a question? Contact our team if you need any additional information on this event.

Mahnoor FAROOQUI

Assistant – MENA Office
Membership & Global Operations
UITP Team

Register Now

Secure your place and take part in this training.