On-demand mobility for the Frankfurt Rhine-Main region

The project aims to reduce the traffic volume in the metropolitan region through innovative alternative services and to close existing gaps in public transport (PT). This way, the RMV sets milestones for a digital, future-oriented local transport system that focuses on individual needs of passengers.

Looking at the big picture, this will be fully integrated into the PT system and set up according to existing demand, with an intelligently networked system created on the interface of public and motorised individual transport.

For the first time in Germany, such a project is realised across several local authorities and with uniform standards. Users register once and find uniform technical standards and a common appearance in all service areas. Between 2021 and the end of 2022, all partners started the service.

Establishing a highly accepted and open on-demand ecosystem, including several technical and non-technical dimensions.

On a technical level, this means an identical and synergetic IT architecture provided by ioki and specified interfaces to the RMV mobility platform. On a non-technical level, there are common standards for tariffs, marketing, customer service, and more.

The queue of further interested parties for joining the ecosystem is a clear signal that the solution is highly attractive. On the one hand, new partners will strengthen the system, and on the other hand they will gain higher impact through the standardised ecosystem.

The largest on-demand service in Germany serves up to 1.8 million people in the region with an eco-friendly, digital add-on to PT on the first/last mile. So far, more than 600,000 passengers used the service on more than 500,000 trips. With the on-demand software, the special interests and needs of passengers, drivers, and operators can be served equally.

In the participating regions, the on-demand services complement the existing transport services. They enable attractive, digital PT in suburban or rural areas and thus reduce harmful emissions. Thereby, cross-regional success factors of demand-oriented mobility can be evaluated. With the mobility of the future in mind, autonomous on-demand shuttles hit the roads in sub-regions starting in 2023.