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Seoul is one of the most crowded megacities in the world. Every morning subway and bus networks process millions of commuters and we need quick payment, acceptance of various payment tools, and tailored fare policies for each and different group.
Our existing reader devices are quite efficient in terms of processing RFID and NFC transactions, but we needed a distinctive upgrade to our system in order to improve the speed and choice of payments for the citizen.
It is my honor, therefore, to have proudly presented Tagless to the UITP Summit this year. I believe it was a positive surprise to all at the event.
Three things: Firstly, once correctly set up, you can just walk past the gate to pay for your travel, which decreases the average time it takes for a transaction. Second, the payment process is handled on our cloud server to support various types of payment tools. Lastly, operators do not need to upload transactions or download a new set of fare policies to the central system whenever there is one.
The manager of the Tagless service can simply apply changes and collect data from the cloud server, since all you need to process the payment from card verification, fare calculation, and deduction are all handled within the cloud server.
The number of passengers processed per minute showed an increase of 19% due to a reduced halting of users trying to tap cards to the gate. In particular, passengers in wheelchairs and other supportive aids showed much appreciation.
facilitating faster entry & ticketing
in passengers processed per minute