Digitalisation in Taxi Transport

  • Training
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  • United Arab Emirates


The training will cover all aspects of taxi transport from regulation to operations, drivers to vehicles, while analysing new developments like Transport Network Companies, shared mobility, Mobility as a Service (MaaS) and autonomous mobility which are becoming central in the urban mobility debate.

Who is it for?

  • High-potential managers with daily responsibilities in administration, operation or planning
  • Professionals looking to have a broader and international insight into the sector or who are new in taxi transport
  • Applicants are persons eager to learn from others and share their knowledge and experience


A top level methodology

  • Expert trainers with extensive experience in taxi transport management and operations from different regions of the world
  • 3 interactive classroom days through sharing of theory and practice
  • Dynamic workshops organised in small working groups on a practical case study
  • E-learning sessions in the form of virtual classrooms are organised to complement the course.
  • Mobility Lab: A group project on taxi transport and sustainable urban mobility to apply your learnings on a practical case study


Reach your objectives!

  • Broaden your knowledge and understanding of global mobility issues
  • Gain an insight into the main challenges facing the sector
  • Analyse and discuss the latest trends and developments in the sector with experienced taxi transport experts and professionals
  • Develop your international network of professionals
  • Facilitate exchange of experience with your peers



Nilesh Sangoi, CEO MERU Cab , India



Day 1:

9.00      Welcome & Introduction to Programme


Ice Breaking Activity


09.30    Session 1: Introduction to Digitalisation of Taxi Transport and Innovation on Taxi


10.30    Coffee break


11.00    Session 2: How is the Digitalisation Changing the Business in Taxi Transport?

  • TNC – Transport Network Companies
  • MaaS – Mobility as a Service
  • Autonomous Vehicles

12.30    Lunch


13:30:   Session 3: Impact of Digitalisation on Taxi Operation

  • OCC Management
  • Dispatch Centre Management
  • Integrated Mobile Apps
  • Payment Systems
  • Customer Relations


15.00      End of day 1

Day 2

09.00    Session 5A: Artificial Intelligence and Big Data in Taxis


09.45    Session 5B: How AI and Big Data are being used in Dubai Taxi Transport


10.30    Coffee break


11.00   Session 6: IT led Customer Service Innovation


12.30    Lunch break


13.30    Session 7: Predictive Maintenance Digitalisation and Depot Automation


15.00    End of day 2

Day 3

9.00     Session 9: Workshop: Digitalisation of Taxi Transport


10.30    Coffee break


11.00    Technical Visit to Dubai Taxi


13.00    Wrap Up

Post Training Knowledge Test

Certificate Ceremony


14.00    End of the programme




Until 15/01/2019

After 15/01/2019


1210 €

1690 €

Member « developing nations »*

885 €

1235 €


1635 €

2280 €

Non-member « developing nations »*

1095 €

1540 €

Group UITP Member (4 or +)

1130 €

Group UITP Member (4 or +) « developing nations »*

830 €

Group UITP non Member (4 or +)

1520 €

Group UITP non Member (4 or +) « developing nations »*

1020 €

* Participants from developing nations benefit from a special discount. Check here the list of eligible countries.

To register a group of 4 persons of more from the same organisation, please contact:

Participation fees include:

  • Training instruction
  • Lunches and coffee breaks
  • All training documents: Binder including all presentations and supporting documents; Access to all training material via UITP's electronic library Mobi+ (after the training)

Terms and Conditions

Please download our Terms and Conditions here

Contact Person        Ms Dure shewar

Practical information: 


Zayed Hall Dubai Taxi Corporation Head Office Muhisnah 1

Location map 




Nilesh Sangoi, CEO MERU Cab , India



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