Taxi Regulation and Ride-Hailing Training

  • Training
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  • Turkey


Training will be in Turkish language



  • Broaden your knowledge on regulation of taxi and ride hailing
  • Master the technical taxi transport sector terminology regarding planning and operations
  • Understand key aspects for taxi and ride hailing system for your city,
  • Get familiar with latest development of Technologies and their impact on taxi trasport
  • Have a better understanding of the implementation of the different taxi and TNC business model
  • Allow exchange of knowledge by tapping on UITP’s international expertise  and ‘on the ground’ operational experience of others professionals
  • Provide a conducive platform for networking opportunities and interaction amongst participants 
  • Discuss lessons learnt from these models of organisation: success factors, challenges and limitations


Target Audience

  • Professionals interested in obtaining a wider perspective on Regulation of Taxis and Ride-hailing and best practices in other cities and countries.
  • Professionals eager to develop their understanding of Taxis and Ride-hailing business models in this field
  • The course is adapted to experienced professionals but also to newcomers in the sector and welcomes participants from taxi authorities, taxi operators, the supply industry and regulatory bodies.
  • The course is suitable for participants from companies worldwide. 
  • The course welcomes junior and senior participants worldwide

A top level methodology

  • Expert trainers with extensive experience in urban mobility from different regions of the world
  • Interactive classroom days through sharing of theory and practice
  • State-of-the-art development and innovations
  • Good practice examples
  • Interactive exchange between participants and group discussion with senior lecturers


Inspiring Trainers

Our skillful trainers are composed of professionals, UITP lecturers and international experts in the fields of Taxis and Ride-hailing.



Kaan YILDIZGOZ, Training Director, UITP, Belgium



Day 1

9.00 Welcome & Introduction to Programme 
Ice Breaking Activity
Knowledge Test
09.30 Session 1B: Main Aspects of Taxi Operations and role in the Urban Transport
Role of Taxi in Urban Transport
Taxi Categories 
Taxi vs Other Modes
10.30 Coffee break
11.00 Session 2A: Legal and Cooperate Structure of Taxi Transport 
Decision Makers in Taxi Regulation 
Legal Structure Models 
Taxi Authorities
Taxi Operators
12.00 Session 2B: What is Ideal Taxi number in the city?
Taxi per Capita 
Metrics of Taxi Transport 
Availability of Taxi
12.30 Lunch
13:30: Session 3A: Pricing Taxi Services 
Pricing Policies
Taxi Fare Structure
Taxi Fare Levels
14.15 Session 3B: Taxi Drivers 
Criteria for Drivers
Training for Taxi Drivers
Performance Management of Taxi Drivers
15.00 Coffee break
15.30 Session 4A: Formalisation of Individual Taxi Operators
Case Studies (Dubai - Montreal)
16.15 Session 4B: Service Quality Management and Maintenance Management
17.30 End of the day

Day 2

09.00   Session 5: Transformation on Taxi Transport
Integration of Public Transport
Safety and Security
Environment and Sustainability
Innovative design
10.30 Coffee break
11.00 Session 6: New Transport Services and Ride Hailing Applications
Ride Sharing and Ride Hailing
Mobility as a Service
Autonomous Transport  
Fast Growth of the Market
Financial Situation of the Players
Service portfolio
Impact on Urban Mobility
Legal Discussions
Apps vs Traditional Taxi
12.30 Lunch break
13.30 Session 7A: Case Study 
14.15 Session 7B: Case Study
15.00 Coffee break
15.30 Wrap Up 
Post Training Knowledge Test
Certificate Ceremony
17.00 End of day 2

Day 3

10.00 - 16:30 Technical Visit
*UITP reserves the right to make amendments to the programme 



Registration fee:
  • 590 € UITP Member 
  • 830 € UITP Non-Member 

To register a group of 4 persons of more from the same organisation, please contact: yasin.basar(at)
Participation fees include:
Training instruction
Lunches and coffee breaks
All training documents: Binder including all presentations and supporting documents; Access to all training material via UITP's electronic library Mobi+ (after the training)
Groups generally consist of 25 participants and are limited to about 30 in order to increase the learning experience and interaction during the programme. Places allocated on a first-come, first-served basis.
Terms and Conditions
Please download our Terms and Conditions
Contact Person
Mr. Yasin Basar, UITP Turkey Office, yasin.basar(at)

Practical information: 


Marmara Municipalities Union 
Marmara Belediyeler Birliği
Sarıdemir Mahallesi, Ragıp Gümüşpala Cad. 
No:10, 34134 Eminönü - Fatih/Istanbul


Participants are responsible for making their own hotel reservation.
Hotels nearby the training venue:
Elite World İstanbul Hotel
Address: Şehit Muhtar Mh.
Şehit Muhtar Caddesi No:42
34437 Beyoğlu/İstanbul
Phone: +90 212 313 83 83
The Green Park Hotel Taksim
Address: Kocatepe Mahallesi, 
Abdülhak Hamit Cd. No:34, 
34437 Beyoğlu/İstanbul
Phone: +90 212 238 05 05
Ramada Istanbul Taksim
Address: Kocatepe Mahallesi, 
Recep Paşa Cd. No:15,
34437 Beyoğlu/İstanbul
Phone: +90 212 238 54 60
Point Hotel Taksim
Address: Kocatepe Mahallesi, 
Topçu Cd. No:2, 
34437 Beyoğlu/İstanbul
Phone: +90 212 313 50 00
Nippon Hotel
Address: Kocatepe Mahallesi, 
Topçu Cd. No:6,
34437 Beyoğlu/İstanbul
Phone: +90 212 313 33 00
InterContinental İstanbul
Address: Gümüşsuyu Mahallesi, 
Asker Ocağı Caddesi No:1, 
34437 Beyoğlu/İstanbul
Phone: +90 212 368 44 44
***** Hotels are listed in random order


Kaan YILDIZGOZ, Training Director, UITP, Belgium



Training is hosted by:

Marmara Municipalities Union, UITP's Regional Training Centre in Turkey

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