Manager Metlink Network and Customer

  • Wellington- New Zealand

Deadline to apply: 


Manager, Metlink Network and Customer Job Description

What’s the job?

The Group’s work is guided by the public transport provisions of the Regional Land Transport Plan and the Regional Public Transport Plan.

Every day we have thousands of people travelling with Metlink (across rail, bus, harbour ferry and Total Mobility) and every one of those journeys matters to us. Our role is to plan, develop, promote and deliver public transport services and supporting infrastructure in the Wellington region. Our goal is to be more than just a public transport service, we want to be a symbol of pride for the Wellington region, an integral part of what makes living in our region great.

The Manager Metlink Network and Customer will lead the design, development and coordinated implementation of the network. You will work in partnership across Metlink (the “Group”) and wider Greater Wellington Regional Council (“GW”) using innovative thinking to ensure products and services are designed for the customer and with the customer experience in mind. You will lead network design and planning across rail, bus, ferry and Total Mobility ensuring a customer lens is incorporated into designs and planning while also balancing commercial and operation requirements.

As a people leader you will take an organisational perspective and approach, collaborating internally to achieve the desired culture, making sound business decisions, and taking ownership of leading and managing people. You will promote organisation-wide interests and consider organisational wide impacts when interacting with customers and partners.

Read the full Job Description here!

Start date: ASAP

Deadline to apply: 7 February 2020

How to apply? Go to for the application!

Apply for this job

Files must be less than 2 MB.
Allowed file types: rtf odf pdf doc docx rar zip.
Files must be less than 2 MB.
Allowed file types: rtf odf pdf doc docx rar zip.

Share & Print: