Manager Metlink Operations

  • Wellington- New Zealand

Deadline to apply: 


Manager, Metlink Operations Job Description

What’s the job?

The Group’s work is guided by the public transport provisions of the Regional Land Transport Plan and the Regional Public Transport Plan.

Every day we have thousands of people travelling with Metlink (across rail, bus, harbour ferry and Total Mobility) and every one of those journeys matters to us. Our role is to plan, develop, promote and deliver public transport services and supporting infrastructure in the Wellington region. Our goal is to be more than just a public transport service, we want to be a symbol of pride for the Wellington region, an integral part of what makes living in our region great.

The Manager Metlink Operations will ensure delivery of a world class service to the Wellington Region and Metlink (the “Group”) customers, partnering with Operators for continuous improvement and issues management across rail, bus, ferry and Total Mobility services. You will ensure there is integrated service delivery across all modes with 24/7 network management and highly effective communication to customers on day of service. You will lead operational planning and improvement, including business continuity and disaster recovery planning and lead the day to day contractual relationships with Operators. You will work to develop, implement and manage performance management regimes which includes financial analysis, forecasting and contract budgeting.

As a people leader you will take an organisational perspective and approach, collaborating internally to achieve the desired culture, making sound business decisions, and taking ownership of leading and managing people. You will promote organisation-wide interests and consider organisational wide impacts when interacting with customers and partners.

Read the full Job Description here!

Start date: ASAP

Deadline to apply: 7 February 2020

How to apply? Go to for the application!

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