Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
Policy Brief

Managing new mobility services for sustainable transport systems

  • Global
  • Car-sharing
  • New mobility
  • Passenger
  • Sustainability

New mobility services such as ride-hailing and bike-sharing have the potential to reduce private car journeys with complementary and high quality services alongside public transport.

A great example is the Keoride service run by Keolis in New South Wales, Australia, which conducts over 17,000 trips per month, connecting customers to metro stations who may otherwise use their cars!

However, it needs to be said that the impacts of such services depend on the local context and regulations, which is why it is important for city authorities to manage their evolution.

Our new Policy Brief, New mobility services: Managing change and disruption, evaluates the historical development of informal transport and the role that public transport authorities (PTAs) can provide, and sets out four guiding organisational principles for managing change.

Managing disruption caused by changes to the transport system raises institutional issues, question­ing whether the public sector and the market can comple­ment each other. For city authorities not to accept and include new mobility services into their public transport networks renders them more likely to compete with the private sector. For a sustainable system, the public and private sector need to work together.

In such complex dynamic environments, experi­menting, monitoring and evaluating are good practices to see if measures improve the sustainability of the urban mobility system. To overcome challenges, the involvement of PTAs can prove to be an advanced model of governance.

The EU research project, GECKO, has launched a dynamic knowledge bank which integrates relevant findings on the subjects of technology, operation, business and social trends and innovations and regulatory and governance frameworks. The knowledge bank acts as a collaborative platformthat allows stakeholders to co-create value via information sharing. The current version of knowledge bank reviews new mobility services and technologies and develops a more comprehensive guidance for policy makers. Access the full report here.

Discover our
Membership benefits
This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Cookies page
Show Details
Name Description
Core and Analytic Core cookies are essential for the website to function by allowing you to browse the website and use some of its features. Analytic cookies help us analyse how the site is used and allow us to perfect and improve your user experience. These cookies do not collect information that identifies you and are enabled by default.
Name Description
Functional These cookies allow a website to remember the user’s site preferences and choices they make on the site including username, region, and language. The data collected by these cookies are only used in connection with this website and cannot be used to track your browsing on other websites.
Name Description
Advertising These cookies track the surfing behavior of a user to a website and personalise your experience by showing you advertisements, offers, etc. tailored to your interests and preferences.