Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
Action Point

Moving forward: Is AI revolutionising the mobility landscape?

  • Global
  • Artificial intelligence
  • Data
  • Inclusiveness
  • MaaS
  • Urban mobility

How can AI help you achieve your business goals? Find out in our new Action Point.

Over the past few weeks, we have been working to show you what the digital transformation of public transport looks like at this moment. With the launch of the ARIADNA project, we see how we can maintain a people-centric approach to digitalisation within the scope of Mobility as a Service (MaaS); we alsoSHOW how well our sector is preparing for the arrival of autonomous vehicles (AVs)with the launch of this new project.

Now, we turn our attention to another digital topic that has the potential to transform our sector: artificial intelligence (AI).

With AI being increasingly adopted by the public transport sector, and many organisations racing to claim the title of ‘leaders’ in AI, we thought it was about time to set the record straight on this technology.

We delve into 2020 with our latest Action Point, dedicated to challenging common misconceptions, tackling the challenges many face in our sector by providing key building blocks and recommended actions for various transport stakeholders.  This publication is based on the findings from UITP Asia-Pacific Centre for Transport Excellence’s study on Artificial Intelligence in Mass Public Transport, co-funded by Land Transport Authority of Singapore.

“With many sectors investing in AI developments and solutions, it is critical for the public transport sector to review and investigate how AI can support the mission of providing seamless, safe and inclusive mobility.”
Moving Forward with Artificial Intelligence in Public Transport
UITP Action Point, 2020

We are a sector that is drowning in data, whether it is customer surveys and requests or real-time information, organisations are receiving more information than they can process. AI has the ability to analyse large amounts of data, currently supporting organisations with operations management, fraud detection and customer analytics.

Yet, how does one simply adopt AI? Have you ever heard the phrase ‘think big, start small’? Often incremental changes, created by breaking down large plans into smaller tasks, can help with identifying gaps where AI solutions can add value to the process.

“Plausible AI solutions will revolutionise the mobility landscape.”
Moving Forward with Artificial Intelligence in Public Transport
UITP Action Point, 2020

Complications occur when organisations heavily rely on AI, and underestimate the power of human presence and intervention. AI needs to be integrated, in line with a comprehensible long-term data management strategy, and an innovative and collaborative mind-set.

AI is becoming much more common place, and the sector is undoubtedly changing because of it. AI and Internet of Things (IoT) will be discussed in relation to other concepts such as Mobility as a Service (MaaS) and shared mobility at the upcoming IT-TRANS Conference and Exhibition.
Want to learn more on this topic? Register for the training on Artificial Intelligence in Public Transport!

Want to
become a member
This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Cookies page
Show Details
Name Description
Core and Analytic Core cookies are essential for the website to function by allowing you to browse the website and use some of its features. Analytic cookies help us analyse how the site is used and allow us to perfect and improve your user experience. These cookies do not collect information that identifies you and are enabled by default.
Name Description
Functional These cookies allow a website to remember the user’s site preferences and choices they make on the site including username, region, and language. The data collected by these cookies are only used in connection with this website and cannot be used to track your browsing on other websites.
Name Description
Advertising These cookies track the surfing behavior of a user to a website and personalise your experience by showing you advertisements, offers, etc. tailored to your interests and preferences.