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Taxi & Ride-hailing

Take a Taxi trip with our new Global Benchmarking Study

  • Global
  • Data
  • New mobility
  • On-demand
  • Urban mobility

The profile of the taxi within UITP has continued to grow and it’s presence in our activities, output and events is testimony to their flexibility and popularity.

Taxis are well-known as an individual, door-to-door, on-demand transport…by the nature of their service, they are an integral element of the sustainable urban multimodal mobility chain.

We’ve all taken a taxi and we’ve all called a cab. And now most of us have hit up a ride on an app…but the global development of the taxi has not been without it’s challenges.

Our new Statistics Brief in the form of the “Global Taxi Benchmarking Study 2019” highlights the differences between taxi markets in various cities around the world, with the objective for cities and operators to be able to benchmark their services.

Taxis are increasingly acknowledged as an extension of public transport systems: their flexibility has only encouraged their rapid growth and popularity within the industry around the world.

New technology has brought competition and major cities across the globe have seen their taxi operators reform their services to adapt to changes within the urban mobility sector.

Now, in this new taxi Statistics Brief we take a comparative look at taxi performance metrics on different criteria to identify similarities and differences among cities, with data complied for 16 locations: Barcelona, Budapest, Calgary, Chicago, Hong Kong, Lagos, Milan, Montreal, Moscow, Oslo, Prague, Seattle, Shenzhen, Singapore and Toronto.

In this Benchmarking Study, we look at several key parameters, providing an overview of the different regulatory regimes, economic efficiency, and performance of taxi services as well as fare regulation of transport network companies in the respective cities.

The profile of the taxi sector within UITP, and the growing interest in taxi-focused publications, is testament to the expert research being carried out worldwide. The global taxi benchmarking study is a regular exercise, and the 2019 edition also provides a base to track changes in time. I hope that the data, insight and conclusions drawn are of interest to the audience as we consider the next stages for the international taxi sector
Joe Ma
Deputy General Manager at Shenzhen Bus Group Co. Ltd and UITP Taxi and Ride-Hailing Committee Chair

There are several ways to measure the performance of taxis...

Our new publication takes an in-depth look at these measures, including the average daily distance driven per taxi, drivers to taxi ratio, number of trips, age of vehicles, and more.

Which city has the highest drivers to taxi ratio? Or what about the highest number of trips per vehicle per day?

Where in the world are the most taxis on double shifts? And what’s the average age of the taxi across our cities?  

As well as these interesting and relevant statistics, we will take a closer look at issues making the headlines in public transport, such as alternative fuels and electronic payments.

Good taxi systems have a balance between supply and demand, as well as regulatory and organisational structure.

The use of technology and integration with the wider mobility ecosystem can definitely help taxis to deliver more value to customers and also to diversify their business models and we see signs that this transformation has started with some cities being more advanced than others.

At UITP, the taxi sector and the new mobility players work side-by-side within our international family.

Many of these new players are now part of the Taxi and Ride-Hailing Committee, bringing together recognised experts from both sectors to examine the challenges ahead.

As we know, the advancement of the new mobility players has helped to draw extra attention to the taxi sector in recent years. The development of Uber, Didi, Lyft, Ola and more…has undeniably challenged traditional taxi operators and authorities in cities across the globe.

Next month, UITP brings together both the taxi sector and the ride-hailing industry for the only event of its kind to discuss the future of both: the Taxi and Ride-Hailing Digital Conference takes place online from 2-3 December 2020.

Our new taxi Statistics Brief, released to coincide with the 2020 edition of the Taxi and Ride-Hailing Event, gives you that much-needed insight into the world of the taxi…
book your trip now.


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