UITP launches new Audit & Assessment service

From planning to operations, and from ITS to cybersecurity; organisations looking to improve their processes and services can now count on the UITP Audit & Assessment service. Through assessments, workshops and thorough reporting, UITP evaluates services and processes for all public transport and urban mobility stakeholders worldwide, and in doing so is able to provide concrete improvements.

Interested organisations can download the brochure or get in touch.

An audit or assessment helps organisations comply with international benchmarks, strengthen the organisation, measure results and gain visibility.

As the audit will be done by a global group of experts, its concrete advise helps improve on processes that are lagging behind and learn from global industry frontrunners. By analysing managerial, administrative and operational processes, the audit or assessment can improve business operations.

Organisations can be assured of an impartial report by neutral experts with concrete advise for improvements based off lessons from international peers. It also guarantees global recognition and confirmation by a neutral authority.

Whether it is looking at full processes like MaaS readiness and tendering to the finer details of fare evasion & fraud or artificial intelligence maturity, if an organisation asks UITP to audit or assess a process or service the programme starts by setting up the right team of experts with hands-on public transport experience. They will coordinate and moderate the audit or assessment. The organisation will of course need to approve all members of the team.

As the team goes to work the auditors will first evaluate the current situation. Then, during online or face-to-face workshops, interviews and meetings, the auditors gather all the information needed for thorough reporting and draft a report. Before the report is delivered to the client, the UITP Committee or a group of experts will review the results and validate its findings.

A UITP Audit or Assessment can cover any topic from operations to policies and strategies. Here are just some of the topics we cover, but please get in touch and discuss how our team can support you best.

• Accessibility
• AImaturity
• Bustenderdocument
• Costefficiency
• Cybersecurity
• Fareevasion& fraud
• Innovationreadiness
• MaaS Readiness
• Pandemicreadiness
• Safety&security
• Serviceefficiency
• Servicequality
• Sigma level
• Signage and wayfinding
• SORT /E-SORT
• Tendering
• Trainingneedsassessment
• UMIinnovationreadiness

The Audit & Assessment service is open to both UITP members and non-members. So if you are looking for globally sourced expert advise, reach out now!