There’s less than one month to go before the UITP Global Public Transport Summit in Stockholm, 9-12 June 2019. Don’t miss your chance to attend this defining event in public transport!
This year’s Summit, held under the theme ‘the art of public transport’, we’ve divided our content-rich programme by seven major topics: attracting new talents and skills, customer service excellence, planning and governance for quality of life in cities, Mobility as a Service and the new combined mobility paradigm, operational excellence, funding & financing, and harvesting innovation.
As we put the finishing touches on this four-day event to ensure we’re bringing you the best UITP Summit yet, we thought we’d share some highlights from our programme, based on each of the seven topics.
Attracting new talents and skills
In the Congress, you’ll find sessions like ‘Recruit, retain and reskill tomorrow’s workforce’ and ‘The faces of public transport in 2030’—focusing on reinforcing our sector to face the challenges of tomorrow!
Moreover, we insist on the importance of diversity in the workforce with another key session: ‘Diversity: improving the public transport workforce’. Following this Congress session, we will have a side-event on the UITP Stand from 16:30 on Women’s Employment, where we will ask you to endorse our PT4ME campaign including our joint-recommendations with ITF to promote a more gender-inclusive work environment in public transport! Don’t miss it!
Customer service excellence
Arguably, one of the most important topics for a people-centric industry such as public transport, we will have several important sessions under this topic, including ‘Happy leaders, happy staff, happy customers’ and ‘Understanding customer expectations and behaviour’. In this latter session, you will also have the opportunity to vote on the best marketing campaign submissions as part of the UITP Awards programme.
We will also have a session on ‘The science of persuasion: nudging customers and employees for greater performance’ with best-selling author of The Science of Persuasion, Steve Martin.
Planning and governance for improving quality of life in cities
One of our key Congress sessions will be held as a plenary on Monday on ‘Urban transport policies for more liveable and competitive cities’, featuring high-level panellists from cities all over the world.
There will also be a Poster Session on ‘The planning and governance of urban mobility: the devil is in the details’ where speakers will showcase innovative approaches for cities to better adapt and answer citizens’ mobility needs.
Mobility as a Service and the new mobility paradigm
MaaS will be all over the Summit programme this year, from Congress sessions such as ‘MaaS: creating value for all business partners’, where we will elaborate on the need for a collaborative business approach, to many Expo Sessions that highlight MaaS, autonomous vehicles and integrated on-demand transport services.
At perhaps the biggest plenary of the Summit, ‘Redefining public transport’ we will address the changing definition of our sector as we grow to adapt new mobility services and embrace new players into our full mobility offer for citizens.
We cannot forget the core business of our sector, which is why the bulk of our programme falls under the topic of operating public transport. One of the highlights this year is a session on the ‘Digital tram’ highlighting that some of the latest technological innovations that can already be seen in trams and light rail systems today.
Of course, the transition to zero emission buses is still well-underway in our sector, which is why a number of our Congress and Expo Sessions will be dedicated to this topic, for instance, a ‘Roadmap for transition to clean bus fleets in emerging economies’ brings together experts from Asia, Africa and Latin America to discuss the best way forward for the deployment of clean bus fleets.
Funding & financing
We’ll also go back to basics by addressing the core issue of ‘Finding the balance between funding and financing’ where we will provide snapshots of various approaches identifying the main ingredients for the successful recipe in funding and financing.
Most of today’s digital innovations stem from strategic data collection and usage. Start on Monday with a Congress session on ‘A data-driven business’, and learn from the best examples of how to use data. InformNorden will lead another session on ‘Open data policies to drive your business’ bringing you the successful data handling solutions from the Nordic countries.
You might also be interested in attending some of our Innovation Guided Tours! Find out more information and register to join a tour of your choice!
There is truly something for everyone in our sector to discover at the UITP Summit this year—from our thought-provoking Congress sessions, to our biggest Exhibition yet!