Transport for London’s approach to open data is resulting in significant benefits for both public transport passengers and the organisation itself.
Transport for London’s journey with open data began in 2007. Now, over 200 travel apps covering all modes of transport are available on the market powered by TfL’s free open data, reaching millions of customers. Apps will only be developed by TfL itself when the market cannot deliver business objectives or the required level of security.
TfL’s approach helps increase the organisation’s openness and transparency and improves efficiency. Travel information apps and web-based services can also help customers make better-informed journey choices; this saves them time and helps make optimal use of the transport network. The economic value of time saved thanks to apps powered by TfL’s free open data has been estimated at up to £58m per year.
In the next edition of PTI magazine, Vernon Everitt, TfL’s Managing Director, Customer Experience, Marketing and Communications, will describe TfL’s approach to open data.
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