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© STIB-MIVB, Belgium
Knowledge Brief

Gender Best Practices in Public Transport

  • Global
  • Best practice
  • Diversity
  • Employment
  • Inclusiveness
  • Staff
  • Women in public transport
Women in public transport

Best practice in diversity and inclusion

Is public transport fit for women? One thing is clear: women tend to use public transport more than men. This underscores the need for gender-sensitive perspectives in public transport – and that starts with women working in public transport. A successful strategy requires that a culture of inclusion is ingrained at every level.

In short, our sector must create a more inclusive workforce and better meet women’s specific mobility needs. This Knowledge Brief presents results and conclusions drawn from a survey of over 50 UITP members on the best practices for a gender inclusive sector. The study was produced in partnership with the European Investment Bank.



A snapshot of our survey

  • 51

    public transport organisations

  • 599,983

    total employees covered

  • 116,417

    full-time women employees


  • Introduction
  • Methodology
  • Women as passengers
    • Availability of sex-disaggregated passenger data
    • Gender-sensitive design and planning of mobility services
    • Safe, secure and comfortable trips for all, including women
  • Women in the workforce
    • Employment data overview
    • Gender-inclusive policies and practices
    • Barriers to an equal participation of women in the sector
  • Good practices and recommendations
    • Recommendations for public transport authorities and operators
  • Survey overview
    • Acknowledgements


Including examples of best practice from six UITP members:

  • FGC

    Ferrocarrils de la Generalitat de Catalunya, Spain

  • Metro S.A.

    Metro de Santiago, Chile

  • SNCF

    Société Nationale des Chemins de Fer Français, France

  • FNM

    Ferrovie Nord Milano, Italy

  • OC Transpo

    OC Transpo, Canada

  • MTR

    MTR Corporation Limited, Hong Kong SAR, China

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