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London Underground apprentice Jessica Ellis on duty at Ealing Common Depot

Public transport trends 2019

  • Customer service excellence
  • Funding and financing
  • Regulations
  • Women in public transport

Redefining public transport

Published every two years, Public Transport Trends is a publication detailing the most significant developments already having an effect on the mobility market in general and on public transport in particular.

It is the only report that gathers major socio-economic, technological and political developments around the world, and analyses their impact on today’s mobility sector.

Featuring best practices, key statistics and exclusive interviews, the 2019 edition of Public Transport Trends explores several significant developments and trends that are pushing the boundaries of the very definition of our sector. This redefining of public transport has encountered challenges in four significant areas: 

  • Customer service excellence
  • Talents and skills
  • Revisiting governance
  • Cost structure and new revenues

The Public Transport Trends report is addressed to public transport professionals and other mobility actors as well as politicians and decision makers involved in city policies and urban affairs.

For non-members, a digital copy is available for €200 or a printed copy for €300. To order, please contact

Find the previous editions of the Public Transport Trend Reports here:

exclusive resources
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