Quality as a means of reconciling individual needs with the collective challenges of sustainable development

January 2003
  • Energy & emissions
  • Quality excellence

The only reasonable way in which to reconcile individual aspirations and the collective will, concepts which are basically contradictory, is to provide public transport services of the highest possible quality  in a way that will persuade a large number of inhabitants to resist the temptation to use individual modes, to give public transport a try and become regular public transport users. At the same time, politicians are more likely to take decisions in favour of high-quality public transport.



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