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The staff shortages in public transport are a significant challenge for agencies across North America. Aging workforces, competition from other industries, the COVID-19 pandemic, and the perception of low wages and benefits are all contributing to the shortage. The resulting disruptions to public transport services are impacting communities and businesses alike. While the situation regarding driver shortages in public transport varies from country to country, it is a global issue affecting many regions around the world. Several countries, including the United States, Canada, Germany, France, the United Kingdom, Japan, Singapore, and Australia are facing similar challenges.
The “Silver Tsunami” (or aging of the Baby Boomer generation), led to a shortage of qualified transit workers, including drivers, maintenance staff, and administrative personnel. According to an APTA Transit Workforce Shortage study, ninety-six percent of agencies surveyed reported experiencing a workforce shortage, 84 percent of which said the shortage is affecting their ability to provide service. Transit agencies may need to invest in new technologies, adopt innovative human resources practices, and increase staffing levels.
In this webinar, we will explore the causes and effects of the staff shortages and discuss potential solutions and strategies for agencies to attract and retain staff. Our expert panel will share their insights and experience and offer practical advice on how to address this critical issue. Join us to learn how your agency can navigate the staff shortages and provide reliable, safe, and sustainable public transport services for your riders.
The Webinar is free and exclusively for UITP, APTA and CUTA members.
However, seats may be provided to non-members on a discretionary basis