UITP reserves the right to make amendments to the programme or any related activity

 Opening

• Programme introduction
• Get to know each other
• What is UITP?

Setting the scene: the indispensability of public transport

• Why Public transport?
• Challenges and opportunities at global and urban levels
• Contribution to economic, environmental and social policies
• Mega-trends and impact on urban mobility and public transport

Session 1: Urban public transport and sustainable development

• Definitions and orders of magnitude
• Challenges and opportunities at global and urban levels
• Contribution to economic, environmental and social policies

Session 2: Public transport and the city: combined mobility - the three pillars of urban mobility

• Integration of public transport and urban planning
• Demand management (control and pricing of car use and parking)
• Development of public transport offer
• Alternative mobility services: taxi, car sharing, bike sharing, car pooling, TNC/ride sharing etc.
• Integration and Mobility as a Service (MaaS)

Session 3: Public transport modes and the modal choice issue: rail, metro, light rail and bus

• Bus systems, BRT and new energies
• Tramways and Light rail systems
• Metro, automated metros, suburban railways
• Other modes

Session 4: Public transport regulation and organization

• Organisational principles and forms
• Advantages and limits of different forms of organisation
• Decision levels
• Regulatory frameworks and right of initiative
• Contractual relationship and competition for the market

Session 5: Contractual arrangements between authorities and operators

• Share of risks and contractual arrangements
• Quality incentives in contracts

Session 6: Security

Top Threats - terrorism - security concept - prevention - preparedness and response - recovery - communication

Session 7: Information technology

• Typical IT systems and IT tasks
• Travel information
• Electronic ticketing
• Social media

Session 8: Funding and pricing of urban journeys

• Funding and financing: a business case for public transport
• Revenue strategy and fare policy
• Earmarked taxes and levies
• Land value capture
• Developing new partnerships

Session 9: Customer oriented management: Human resources and marketing

• Corporate Management and organisational structures of the PT company
• Human resources role and quality management
• The role of Marketing in public transport