Webinar: Demystifying Contactless Open Loop Payment in Public Transport

Over the last decades, ticketing and payment systems in public transport have quickly evolved. After replacing paper tickets with automatic fare collection systems, contactless payments cards have been on the rise since 2010. Shortly after, open loop payment was introduced, combining the merits of both smart card tickets and payment cards into one system.

Open loop payment allows passengers to simply pay for mobility as they pay for other things and to experience the convenience and simplicity of contactless pay for mobility. Offering this option could:

• Help to attract new customers
• Improve the customer’s journey experience
• Enable cost savings and operational efficiencies
• Use technology to better meet your customer’s needs

The webinar will:

• Outline the advantages and benefits of contactless open loop payment
• Help to understand the basic rules, requirements and processes
• Explain the technical preconditions needed; and
• Provide an opportunity to discuss the challenges of implementing contactless open loop payment.

• Transport authorities and operators looking for innovative ways to attract more people to public transport
• Managers in charge of building a fare collection strategy
• Project teams developing a delivery plan for the implementation of contactless open loop payment