Large events, especially international sports competitions, have significant positive impacts on cities. These events help cities to develop infrastructure and improve the quality of life.
Cities require investing in infrastructure development, such as new facilities, transportation improvements, and upgraded public spaces.
Large events also have a big economic impact on the local economy. Taylor Swift economic impact is clear evidence that how important these events are.
While the benefits are substantial, it’s also crucial for cities to carefully plan and manage these events to mitigate potential challenges, such as financial burdens, social disruptions, and environmental impacts.
Successful event hosting requires a comprehensive approach that considers both short-term and long-term implications for the city and its residents.
UITP is organizing a series of workshops to discuss best practices in managing major events for public transportation.
Disclaimer
This workshop is exclusively by invitation. Due to limited seating capacity, participation is restricted to invited guests only.
Key Topics:
Crowd Management
Security
Mobility / transport management
Integrated Ticketing
Travel information / Wayfinding
Officials Travel
Programme
Breakfast
08:00–09:00
Kevin Corbett, President and CEO, New Jersey Transit
Jaspal Singh, Senior Director – Membership and Global Operations, UITP
Felicia Alexander, Deputy Assistant Secretary for Transportation Policy, USDOT (TBC)
Lauren LaRusso, Co-Host City Manager and General Counsel, FIFA NYNJ
Session 1
Jaspal Singh, Senior Director – Membership and Global Operations, UITP
Summary of UITP materials on major event management
UITP’s event day checklist
Applying the checklist to examples of major events.
Discussion of the identified practices and where changes/improvements can be made.
Session 1B
Conan Cheung, Chief Operating Officer, Los Angeles Metro
Christopher Reyes, Senior Manager, Operations Liaison and Planning, Los Angeles Metro
Session 2A
Sir Peter Hendy, Ex-TfL Commissioner, London
Event Planning Case Study 1 – How to deliver from beginning to end
How we prepared for hosting a major event
Listing your critical steps,
Coordination and data sharing with partners,
Developing your plan of action for game day,
Preparing contingencies,
New technologies and investments to consider,
How to implement and manage on game day
Organizing and preparation,
Keeping your workforce coordinated
Managing communications during game day with stakeholders
Managing the unpredictable elements of operations
Session 2B
Elodie Hanen, Directrice générale adjointe, Ile de France Mobilites
Nicolas Boichon, Transport Engineer, Ile de France Mobilites
Break
11:30–12:00
Session 3A
Roberto Labarthe, New Business Executive, Grupo CCR
Event Planning Case Study 2 – How to deliver from beginning to end
Reflecting on the UITP checklist and how we prepared for hosting a major event
Listing your critical steps,
Coordination and data sharing with partners,
Developing your plan of action for game day,
Preparing contingencies,
New technologies and investments to consider,
How to implement and manage on game day
Organizing and preparation,
Keeping your workforce coordinated
Managing communications during game day with stakeholders
Managing the unpredictable elements of operations
General conversation of the case studies and lessons learned.
Lunch
13:00–14:00
Stefano Manelli, Director Citec Turin | Head of Major Events | EPFL/PoliTO
Coordianting with Partners in data management for planning
Origin/Destination discussions and different habits
Planning Around: Regional, National and International customers
Understanding targeted markets for the event,
Understanding event employee needs for travel,
Reviewing organizer plans and meeting customer & event organizer needs
Incorporating event organizer events in your planning,
Understanding the calendar and nature of the event,
Creating the Plan
Data sharing to build the model/schedule,
Developing your model and schedules,
Accommodating event specific needs,
Coordinating with event organizers to review and confirm assumptions,
Incorporating public safety,
Incorporating flexibility for ‘unexpected’ needs,
General Presentation: Framing the FIFA challenge & upcoming large events in the region
Breakout 1: Identifying what should be updated/worked on as technology, customer habits and other factors have changed,
What is new and requires tinkering of the UITP events planning framework?
Are there lessons learned mentioned by the case studies that are applicable in updating the planning framework?
What are the top 10 practices every event should focus on?
Breakout 2: A dive into FIFA to get technical:
What are the steps the stakeholders should take with its partners to deliver a successful FIFA public transport experience?
How to map each stakeholder’s roles and support needs for FIFA
List the opportunities to apply the UITP framework and lessons learned from the case studies for FIFA?
Group Findings Discussion
Speakers
Felicia ALEXANDER
Deputy Assistant Secretary of Transportation Policy
US Department of Transportation, United States of America
Conan CHEUNG
Chief Operating Officer
Los Angeles Metro, United States of America
Kevin S. CORBETT
Former CEO & President
NJ TRANSIT, United States of America
Elodie HANEN
Deputy General Director
Île-de-France Mobilités, France
Sir Peter HENDY
Chairman – Network Rail; UITP – Honorary President
