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The UITP Taxi and Ride Hailing Committee meeting was held in Dubai 3-4 November and was hosted by DTC to benefits from international taxi experts and discuss taxi priorities for MENA. Highlights from the meeting included forming two groups on E Taxi and Regulations in Taxi Transport to further develop knowledge on these topics.
Joe Ma, Deputy General Manager, Pengcheng Electric Taxi Company -Shenzhen Bus Group and Chair of UITP’s Taxi and Ride Hailing Committee welcomed the hosting of the committee meeting in Dubai. He emphasized how the committee can share and benefit from experiences in MENA.
The first meeting and launch of MENA Taxi Working Group held on 4 November was attended by authorities, operators and key players from industry to highlight key priorities for MENA, including:
Mr. Obaid Al Mulla, Member of RTA Board of Directors gave the key opening speech. He welcomed the participants and highlighted the importance of Taxi Transport in the region, including providing first and last mile mobility solution. He also emphasized the success of Dubai as a case study for the region to learn how to formalise the Taxi Transport and embrace the new players in the market.
In the first panelwhere we are heading: International trends in taxi, Sylvain HAON, Senior Director – Strategy, UITP key note speech highlighted digitalization, connectivity, and customer focus as the latest mobility trends. The transport sector is moving towards tailor-made, responsive, accessible, and environmentally friendly services. Speakers from China Chris Liang, Operations Manager, International Development Dept., Shenzhen Bus Group Co., Ltd, explained that cities need to move from conservative to progressive approach with regulation of Taxis, while taking into consideration new developments in ride-hailing.
The second session focused onRide Sharing, Taxi Hailing and the Integration of mobility models.Speakers discussed the impact of ride haling and how regulators and operators need to work together with these players to have a win-win. In the last session onTaxi Drivers Managements,speakers discussed best practices in recruitment and retention of taxi drivers. The driver is the face of the service therefore an efficient recruitment plan and effective recognition and incentives scheme is required to enable expected performance.
Along with the conclusion of the workshop, a newTaxi Diploma Programmewas launched in partnership between UITP MENA and DTC. Dr Youssef Al Ali, CEO Dubai Taxi Corporation commented on the importance of the program to leaders in Taxi Transport. The programme covers key aspects of Taxi Transport from planning to operations and will be organised from January to March 2020 with graduation planned during the MENA Transport Congress and Exhibition on 13 April 2020. He welcomed all authorities and operators to actively participate in the programme.
We would like to thank Dubai Taxi Corporation as the host, Al Futaim as sponsor and all the participants for making the event a success. We count on your active participation in the UITP MENA Taxi Working Group and look forward to seeing at the MENA Transport Congress and Exhibition next April.