Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
London Underground apprentice Jessica Ellis on duty at Ealing Common Depot
Combined Mobility
news

Public Transport Trends Report 2019: a global view on a redefined sector

18/04/2019
  • Accessibility
  • Future of Mobility
  • Urban mobility

Public transport is no longer at a turning point.”

The UITP Public Transport Trends Report 2019 opens with this proclamation.

Over the past few years, we have been talking about the “disruption” of digitalisation, and the emergence of new mobility players in the public transport market. Digitalisation can no longer be seen as a “disruption”, and new mobility players are no longer “new”. Instead, our sector has fully embraced these “disruptions” as opportunities for growth, progress, and innovation. In doing so, we are pushing the boundaries of the very definition of our sector.

 

“We once limited the definition of public transport to mass transit, combining public access and collective use, but it is only one element of that definition, which now embraces every collective or shared mobility solution. In other words, public transport should include all collective and shared modes.”
Mohamed Mezghani
UITP Secretary General

While mass public transport will remain the backbone around which sustainable mobility solutions will thrive, the multiplicity of complementary solutions is making the passenger transport market more complex.

Thus, as public transport encompasses an ever-growing landscape of sustainable urban mobility solutions, this 2019 edition of the Trends Report seeks to address the new challenges and trends that have arisen at this stage.

We have observed, for instance, that trending technological innovations have paradoxically reinforced the importance of the human dimension in public transport.

“As leaders of our sector, we need to have a comprehensive understanding of the trends presented in this report. More than ever before, the future of our cities relies in part on our capacity to redefine public transport with a people first mentality
Pere Calvet
UITP President

The Trends Report therefore begins with the people-centric mindset that our sector is increasingly shifting towards. With the first chapter on customer service excellence, the following covers attracting talents and skills.

With the core mission of our sector being to serve the public good, the third chapter of the Report addresses the challenges for governance models to preserve this mission, while adapting the business structure to a new urban mobility market. In the final chapter, we learn how the public transport sector is adapting to a  changing cost structure and managing financial constraints by exploring new revenue sources.

The Public Transport Trends Report 2019 provides a first step in our efforts to redefine public transport, but this process does not end here… This redefinition will also continue at the  UITP Global Public Transport Summit in Stockholm (9-12 June 2019), where we will have a  dedicated session  on this topic. Read more about it here!

Are you a premium or advantage UITP member? Download the full Report on MyLibrary here!

Not a memberof UITP, but eager to read more? Contact publications@uitp.orgto order your digital copy today!

Want to
become a member
This website uses cookies

This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

Show Details
Name Description
Core and Analytic Core cookies are essential for the website to function by allowing you to browse the website and use some of its features. Analytic cookies help us analyse how the site is used and allow us to perfect and improve your user experience. These cookies do not collect information that identifies you and are enabled by default.
Name Description
Functional These cookies allow a website to remember the user’s site preferences and choices they make on the site including username, region, and language. The data collected by these cookies are only used in connection with this website and cannot be used to track your browsing on other websites.
Name Description
Advertising These cookies track the surfing behavior of a user to a website and personalise your experience by showing you advertisements, offers, etc. tailored to your interests and preferences.