UITP adopts new Passenger Charter alongside the European Passengers Federation

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  • Press Release

Customer focus is an essential element in the development of high quality public transport.

In order to best meet the needs of all customers, UITP is pleased to release the new version of our Passenger Charter, updated alongside the European Passengers Federation (EPF).

The UITP-EPF European Passenger Charter was signed by UITP Secretary General Mohamed Mezghani, EU Committee Chair Ulrich Weber, EPF President Michel Quidort, and Willy Smeulders, member of the EPF Management Board, during the most recent UITP EU Committee meeting (Brussels, 16 January).

UITP and EPF strongly encourage public transport operators and authorities to make use of the Charter and to promote it to their passengers.

Read our official press release for more information 

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