New 'accessibility guide' provides hands-on advice about the needs of persons with disabilities using public transport

  • EU
  • Press release
To mark the International Day of Persons with Disabilities, the International Association of Public Transport (UITP), IRU and the European Disability Forum (EDF) jointly publish an “Accessibility Guide” to improve customer service for persons with disabilities and persons with reduced mobility. UITP, IRU and EDF have joined forces to publish a guide to improve service quality and accessibility of public transport services for persons with disabilities. The publication is released to honour the International Day of Persons with Disabilities (3 December) and aims to show that service quality and inclusiveness are of paramount importance for the public transport sector.

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