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Governance of On-Demand Mobility Services

  • Asia-Pacific
  • New mobility
  • On-demand
  • Operators
  • Regulations
  • Urban mobility

Governance of On-Demand Mobility Services

UITP Asia-Pacific Centre for Transport Excellence launched a research project on the Governance of On-Demand Mobility Services in May 2020.

Research Objective

The continuous changing landscape of new mobility services, especially on-demand services, is posing a considerable challenge to many authorities across the globe.  Asian cities are particularly quick in adopting technologies as many cities face the issue of rapid urbanisation. UITP AP CTE project is focusing on on-demand mobility services and exploring how the governance, market investment and infrastructure in the region foster the growth of these services.

The outcomes of the study should give the public transport sector insights into the impact of on-demand services on urban mobility landscape and an overview on the different types of governance approach to these services.

Target Audience

All levels of public transport authorities, operators, on-demand mobility service providers, on-demand delivery service providers, solution providers and academia with a primary focus on Asia-Pacific organisations.


AP CTE is collaborating with the GECKO project (funded by the European Union’s Horizon 2020 research and innovation programme). GECKO stands for Governance principles and mEthods enabling deCisions maKers to manage and regulate the changing mObility systems. The project is coordinated by UITP for a duration of 30 months (Dec. 2018 – May 2021). GECKO and this AP CTE’s project share similar research objectives with different primary geographical focuses and AP CTE being more centred on on-demand mobility. Also, AP CTE joined GECKO’s first Stakeholder Workshop on 24-25 October 2019 in London.

In addition, AP CTE has been involving stakeholders through:

  • Online survey to understand and describe the current landscape of and attitudes of end users towards on-demand mobility services in the cities of Asia-Pacific region and around world. The user survey was launched in March 2021.
  • Also, we conducted an online quantitative survey in March 2022 to UITP members to capture their views on on-demand mobility services and its impact to the urban public transport system. By conducting the survey across UITP network, it provided us a better understanding on the role(s) each stakeholder group plays in the on-demand mobility services, helped us in identifying the attitudes of public transport stakeholders and identify the barriers of on-demand mobility services to be integrated in urban public transport system.
  • Online Roundtable/Workshop(s) with authorities, operators and private players to discuss framework and policies of the on-demand mobility services held in January and July 2021.
  • Participated in exclusive online workshop(s) to discuss the framework and policies of the on-demand mobility services in May and July 2021.
  • Collaboration on producing city-level case studies across Asia and other regions.

    Get Involved

    Do you want to be involved? AP CTE is looking for:

    • Contributor to case studies/use-cases/blogs.
    • Writing blog articles to be posted on UITP website on the topics of: on-demand mobility service, new mobility, success governance structure, challenges of on-demand mobility services regulations, business models of on-demand mobility services, and the latest trends in Asia and beyond.

    Please download our Call for Experts for more details.  Interested to participate in this research?  Contact [email protected] or [email protected].


    AP CTE will publish a research report upon completion of the project.

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