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Diploma Programme for Managers in Public Transport (3 Modules)

21 > 23 Nov. 2022
Madrid, 9:00 CET time (UTC +1)
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June – September – November 2022    

The Diploma Programme for Managers in Public Transport will take place in June, September and November. It is an expert-level year long course composed of three modules taking place in three different cities. It includes additional online sessions (webinars) organised between the classroom modules and an urban mobility lab.

Module 1: Policy, Planning, Regulating and Funding, 20-22 June 2022, Vienna (Austria) – Local Host: 

Module 2: Public Transport Modes & Modal Choice, 19-21 September 2022, Amsterdam (The Netherlands) – Local Host: 

Module 3: Customer-Oriented Management, 21-23 November 2022, Madrid (Spain) – Local Host: 

Please download the Programme Brochure here.

Who is it for?

  • High-potential managers with daily responsibilities in administration, operation or maintenance
  • Professionals looking to have a broader and international insight into the sector or who are new in public transport
  • Applicants are persons eager to learn from others and share their knowledge and experience

Learning objectives

  • Broaden your knowledge and understanding of global mobility issues
  • Gain an insight into the main challenges facing the sector
  • Analyse and discuss the latest trends and developments in the sector with experienced public transport experts and professionals
  • Develop your international network of professionals
  • Facilitate exchange of experience with your peers


  • Expert trainers with extensive experience in public transport management and operations from different regions of the world
  • 3 interactive classroom modules through sharing of theory and practice
  • Dynamic workshops organised in small working groups on a practical case study
  • 8 webinars in the form of virtual classrooms are organised to complement the course. Each webinar will be conducted by a different mobility expert. Topics of the webinar sessions include: Bus Rapid Transit (BRT), Exploitation of data to increase efficiency, Autonomous vehicles and connectivity: technology, regulation, impacts, Mobility as a Service, Contract management, quality management and use of incentives
  • Urban Mobility Lab: A group project on public transport and sustainable urban mobility to apply your learnings on a practical case study

UITP Training Programmes and all related processes are certified for ISO29990:2010 – the standard for learning services for non-formal education and training.

Webinar sessions to complement your knowledge

8 webinars in the form of virtual classrooms are organised to complement each module: one introductory session before the first module in Amsterdam and seven additional virtual classroom sessions throughout the course (including pre-defined and customised topics).

These additional sessions allow to gain more knowledge and to ensure a closer link between participants and with UITP between the modules.

Each webinar will be conducted by a different mobility expert who will address best practice cases and the most innovative topics matching the interests of participants.

Topics of the webinars can include:

  • Best practice on Strategic Urban Mobility Planning
  • Best practice on Bus Rapid Transit (BRT) implementation
  • Exploitation of data to increase efficiency
  • Autonomous vehicles and connectivity: technology, regulation, impacts
  • Mobility as a Service (MaaS): concept and practice
  • Best practice on contract management, quality management and use of incentives
  • Electric Buses
  • Ride sourcing/TNC and transport on demand

Urban Mobility Lab

The Urban Mobility Lab provides a unique opportunity to reflect on the key transport challenges and opportunities of a fictional city case. Composed of different stages throughout the course, it allows participants to:

  • Conduct a comprehensive analysis of the transport problems of a city today
  • Develop in small groups a (mini) Urban Mobility Action Plan
  • Think through its implementation and the design of a service contract

This exercise requires participants to reflect on the different transport policy approaches, consider the right stakeholder mix, identify concrete activities and anticipate results and feasibility.

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