Navigation on this site is not optimized for your browser

Please use a recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge to get the most out of the experience.

Find a modern browser
Hero picture
©2004 Michael Rosenthal~Photographer NJ TRANSIT
Transport Economics
training

Ticketing and Fare Management for North America

Where
New Jersey/NYC, USA - 9:00am (EST, UTC -5)
When
6 > 8 Nov. 2023
Organisers
Organiser Logo
Organiser Logo

About

UITP Academy is launching the training program on Ticketing and Fare Management (with a focus on open-loop payment) between 6-8 November 2023 with Regional Training Center, New Jersey Transit.  The course will be 3 days including classroom-based sessions and international case studies.

Ticketing is the key for public transit agencies to collect fares from the passengers. Nowadays, the increasing use of technology supports the need for various fare types, and payment methods transforming from classic paper tickets to contactless cards and smartphones, while opening up endless opportunities for data collection and analysis. The challenge starts with keeping up with available options such as closed-loop vs open-loop, card-centric vs system-centric, prepaid vs post-paid, account-based ticketing, open payment, SIM-centric mobile ticketing, etc.

With the aim to improve operational efficiency and adapt to new challenges in fare management and ticketing, the course aims at:

  • Understand, analyze, and discuss available ticketing systems and fare management trends
  • Giving a worldwide overview of practices and solutions in ticketing
  • Lay the basis of tariff structures, pricing, and fare policy, essential to the design of a ticketing solution
  • Detailing the different technologies and solutions on the market
  • Discuss the opportunities created by account-based and mobile ticketing and learn from practice on their implementation

The course will

  • introduce the principle of open-loop payment and help participants take the first steps to outline a concept for their transit agency.

Download the program brochure here

Methodology

  • Get inspired by trainers, understanding the main aspects of ticketing and fare management systems
  • Participate in interactive plenary sessions with an introduction by course leaders, presentations by trainers and open discussions with participants
  • Challenge your practical knowledge on ticketing and fare management
  • Address the topic from an international perspective, enriched by different cultural approaches and points of views
  • Participate to practical exercises and case studies
  • Benefit from a unique exchange of knowledge and experience between professionals
  • Exchange experiences and discuss key topics during workshops in smaller groups

UITP Training Programs and all related processes are certified for ISO29990:2010 – the standard for learning services for non-formal education and training.

*UITP reserves the right to make amendments to the programme or any related activity at its discretion.

      Target Audience

      • Staff from public transport operators and authorities responsible for the ticketing systems.
      • Staff from the industry worldwide involved in the market uptake in this area: ITS companies, app-developers, software compilers.
      • Professionals from operations, engineering, finance departments.
      • Professionals interested in obtaining a wider and international perspective on ticketing and fare management and eager to learn more from best practice worldwide.

        Inspiring Trainers

        All UITP trainers are top level transport and mobility professionals with extensive experience in public transport and operations from different regions of the world. In addition, UITP invites guest speakers to illustrate specific solutions, practices and case studies.

        Join this course
        This website uses cookies

        This website uses third-party website tracking technologies to give you the best experience, help us understand and continually improve how the site works, and to display advertisements according to users' interests. You consent to the use of our cookies by continuing to browse this website.

        Cookies page
        • Essentials Essentials

          Those cookies are essentials to the functioning of the site and cannot be disabled in our systems. They are generally set as a response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or be notified of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifying information.

          cloudflare

          Cloudflare uses various cookies to maximize network resources, manage traffic, and protect our customers’ sites from malicious traffic.

          epic-cookie-prefs

          Cookie that remembers the user’s cookie settings preferences. It allows to avoid asking the user about their preferences each time they visit the website.

        • Performance

          This Google Analytics cookie is used to persist session state. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

          _ga

          This Google Analytics cookie is created when you first visit our site. It contains the version of Google Analytics, a randomly generated ID and a datetime group of your first visit. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

          _ga_(STREAM ID)

          This Google Analytics cookie is used to persist session state. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic anonymously.

        This website uses cookies

        We use cookies and similar techonologies to adjust your preferences, analyze traffic and measure the effectiveness of campaigns. You consent to the use of our cookies by continuing to browse this website.