Diversity and Inclusion

Public transport is the backbone of cities and impacts the daily lives of all its users. For many social groups, it is their sole access to education, employment, leisure or healthcare and active participation in society depends on the safe usage of public transport. Therefore, passengers show very diverse demographic and social backgrounds: In most cities more than half of passengers are women. Low-income groups often solely rely on public transport. People with reduced mobility need a highly accessible transport system. There is an increasing variety of ethnical backgrounds among passengers, particularly in large urban centres. For public transport companies this means that it is not only about finding the right skills, but also reflecting the diversity of social groups and demographics in their customer segments.

Furthermore, gender balance and the employment of women in public transport play an essential role in diversity management: this is where inclusive policies can make the greatest difference, given the high share of women among customers against a relatively low share of women being employed by the industry.

➜ Registration fees
➜ Full training programme
➜Practical information

• Understanding diversity and inclusion in the context of PT and Diversity and Inclusion in all its forms
• Showing what benefits an inclusive environment can bring to the company not only as an employer but also to the millions of the customers it serves every day.
• Building HR policies and organizational strategies in favour of diversity and inclusion and how to best communicate these for best maximum impact
• Learn how public transport can increase diversity and attract more women as employees: HR policies, inclusive communications, monitoring policy etc.
• Discuss and learn how to develop an attractive product for mobility that meets today’s lifestyles, needs and expectations
• Broaden your knowledge and perspective on Diversity Management and Gender Balance by learning and sharing experience with professional leaders
• Learn from international best practice: showcases from local operators and authorities

• Staff from Human Resources department
• Staff with managerial positions or team supervisors in Operations, Strategy, Planning, or other departments
• Diversity Managers starting their position or experienced diversity managers but eager to learn from international best practice
• Decision Makers in Transport Authorities and Operators, staff from Strategic Management
• The course is suitable for participants from companies worldwide.

• Get inspired by our trainers, understand the main aspects of diversity management from theory and successful best practice
• Participate to interactive plenary sessions with introduction by course leaders, presentation by the trainer and open discussion with participants
• Challenge your practical knowledge in this professional field
• Address the topic from an international perspective, enriched by diverse cultural approaches and points of views
• Benefit from a unique exchange of knowledge and experience between professionals

UITP Training Programmes and all related processes are certified for ISO29990:2010 – the standard for learning services for non-formal education and training.

Our skilful trainers are composed of international experts and professionals with extensive experience and knowledge in the strategic, operational, and technological areas of public transport.